SAP IT Automation
What Is IT Automation?
IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.
IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.
What Is IT Automation?
IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.
IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.
What Is SAP IT Automation?
SAP IT automation refers to automating manual, repetitive IT processes within the SAP ecosystem of products. SAP has several IT automation products and services, including:
SAP Process Automation — an artificial intelligence (AI)-powered, no-code solution for workflow management. The process automation solution offers prebuilt capabilities, templates, and content designed specifically to work with SAP solutions. It relies on integration and automation content from SAP Business Technology Platform (SAP BTP) and offers native integration with SAP application stack solutions.
SAP Intelligent Robotic Process Automation — a solution that automates repetitive manual processes by creating, scheduling, managing, and monitoring intelligent bots. It can redirect resources to high-value activities and processes. Using the solution, SAP customers can create attended bots, which are suitable for actively managing the bots or if the process requires intermittent decision-making, or unattended, which automatically execute a complete process using triggers without human intervention.
SAP Automation Pilot — a service that provides operations experts with predefined content and no-code ability to automate their manual operations to work on top of SAP BTP. The service enables developers to automate repetitive DevOps tasks without coding.
Additional Resources for SAPinsiders
New Automation Needed for Modern IT Environments. This article examines the increasing diversity of the IT landscape and the need to use automation to unite diverse systems. “Automation is the glue that keeps this landscape operating effectively. It doesn’t matter what your landscape looks like; it needs to be glued together,” says Devin Gharibian-Saki, Chief Solutions Officer at Redwood Software.
Vendors that can help SAP customers with IT automation include: Blackline, Conexiom, Panaya, Red Hat, Rev-Trac, Serrala, smartShift, Stonebranch, Tech Mahindra, Trintech, Worksoft, and Xsuite.
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Process Automation Benchmark Research- EMEA Derivative
Process automation technologies have increasingly evolved into strategic solutions during the last few years. While the focus in the initial years of adoption was primarily on achieving cost reduction, process visibility and employee productivity have increasingly become important objectives now for deploying these solutions. To understand the perspectives of our community in this critical technology…
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Scale RPA at Enterprise Level with an Automation Operating Model (AOM)
Automation is becoming the primary digital transformation need for most enterprises. Irrespective of the business size, leveraging automation technologies like Artificial Intelligence (AI), and Robotic Process Automation (RPA) in combination is the futuristic vision. Automation is also a shift of mindset for industries as it requires a change in practice with current manual processes which…
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Applications + data + AI feature at SAP NOW AI Tour ANZ
SAP Business Suite and the role of AI was front and centre at the SAP NOW AI Tour Australia & New Zealand event in Melbourne yesterday. In the opening keynotes Angela Colantuono, President & Managing Director, SAP Australia and New Zealand and Stephan de Barse, President, Business Suite Organisation, SAP, emphasised the importance of contextualised…
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FPT Powers SAP S/4HANA Rollout for Japan Hi-Tech Giant – One Stop Digital Transformation
A leading hi-tech division of a global Japanese conglomerate successfully implemented an SAP S/4HANA Public Cloud system across 12 Asia-Pacific countries to enhance operational efficiency, financial visibility, and scalability while addressing local regulatory needs and standardising workflows.
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Best Practices for mySAP CRM-to-CTI Integration Testing
Desktop load testing is not the same as testing the integration between mySAP Interaction Center (IC) and the computer-telephony interface (CTI). Learn why and what constitutes an effective mySAP IC-CTI approach. Key Concept The computer-telephony interface (CTI) allows computer systems to act as a call center by linking them to the telephone system. It ensures that calls...…
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Cox Automotive Australia moves from SAP R/3 to SAP S/4HANA through RISE with SAP
Automotive services and technology company Cox Automotive has adopted RISE with SAP to upgrade its Australian business’s legacy SAP R/3 system directly to SAP S/4HANA. Headquartered in the US, Cox Automotive provides vehicle remarketing services and digital marketing and software for automotive dealers and consumers. Tony Grooby, Chief Information Officer of Cox Automotive Australia, shared…
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Quickly Resolve SAP Interactive Form Issues for Seamless Printing Workflow
The SAP Interactive Forms software by Adobe (SAP Interactive Forms) offers an enhanced look and interaction capabilities. However, using SAP Interactive Forms can cause obstacles within the printing workflow. Understanding the issues that may arise helps you set up your printing environment for SAP Interactive Forms. Key Concept The SAP Interactive Forms software by Adobe...…
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A Roadmap to Effective Business Process Management
ManagerThis guide to an enterprise-wide business process management (BPM) strategy focuses on the features in SAP Solution Manager that you can use for the four phases of BPM. It also highlights the use of solution maps and third-party products (such as ARIS, HP Quality Center, and HP QuickTest Professional) that have standard integration adapters for...…
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How Shared Services Can Assist Finance Processes
Learn the software tools that can support shared service operating models. Identify which finance business processes could be redeployed or redesigned to work more effectively in a shared services environment, as supported by the SAP Shared Service Framework for Finance. Key Concept The shared service model enables companies to be efficient, transparent, and agile. Because...…
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Clearing Open Items in SAP Systems: Q&A on Best Practices for Reconciliation and Automation
BlackLine’s Michael Gilmartin and Stephen Wolfman offer tips and best practices for reconciling open item accounts. If you missed the chat or need a refresher, you can view the chat replay or read the edited transcript below. Meet the panelists: Michael Gilmartin, Director, Solutions Consulting, BlackLine Stephen Wolfman, Director, Product Management, BlackLine Live Blog…
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