SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

6920 results

  1. Extending and Modifying SAP Standard with Business Add-Ins and the New Modification Assistant

    Published: 15/October/1999

    Reading time: 1 mins

    Up until now, Customer Exits and Modifications were the only development techniques available for extending and modifying standard SAP applications. Release 4 introduces two new techniques – Business Add-Ins and the Modification Assistant. Business Add-Ins are predefined exit points in a source that allow developers to either insert their own logic during implementation or simply…...…
  2. Real-Time, Outbound Interfaces to Non-R/3 Systems Made Simple with Change Pointers, Message Control, and Workflow

    Published: 15/October/1999

    Reading time: 1 mins

    Developers often struggle with custom ABAP/4 code or database logging to devise ways to track changes to data and then to trigger output of that changed data across outbound interfaces to non-R/3 systems. The onus of creating a way to track changes as they occur rests squarely on the shoulders of these developers, but it…...…
  3. Size Does Matter – Strategies for Successful SAP R/3 Capacity Planning

    Published: 15/October/1999

    Reading time: 2 mins

    Capacity planning is not a trivial task. Choose your hardware vendor and equipment carefully, and upgrades will pose few problems. Choose the wrong vendor-model combination, and you will be forced to make extensive changes to your hardware and operating system that will entail extensive planning and testing, and could ultimately require all new equipment. So…...…
  4. An Introduction to SAP’s New and Improved Frontend Printing

    Published: 01/December/1999

    Reading time: 1 mins

    Dr. Stefan Fuchs describes a new spool access method that allows the transfer of print data from the application server to the current location of the SAPGUI. From there the data is sent to the local spooler on the user’s particular frontend. That new spool access method — method “F” — is what SAP calls…...…
  5. Achieving a More Manageable and Reliable R/3 Spool Server Landscape Using Release 4 Output Classifications, Logical Servers, and Alternate Servers

    Published: 15/December/1999

    Reading time: 2 mins

    Three new output features give rise to a more manageable, more reliable R/3 spool server environment — classifications, logical servers, and alternate servers. With Release 4, classifications of output devices and spool servers (along the lines of production, high-volume, desktop, and test printing) are now made possible within R/3 itself. This helps you ensure that…...…
  6. ABAP Programming – An Integrated Overview

    Published: 15/January/2000

    Reading time: 2 mins

    With Release 4.0 and the debut of ABAP Objects, SAP is replacing the classical distinction between reporting and transaction programming with an integrated view, recognizing the simple fact that all application logic is programmed in ABAP and that the application can communicate with the user via screens and with the database via a common interface…....…
  7. A Beginner’s Guide to Accessing BAPIs with the SAP DCOM Connector

    Published: 15/January/2000

    Reading time: 2 mins

    This article will introduce you to the basic design principles behind SAP DCOM Connector (SDC), show you how to build BAPI-enabled applications with SDC in Visual Basic, and discuss some advanced concepts for SDC-based applications. In order to keep things simple, we will assume that our applications are built without MTS. So I will not…...…
  8. Extending SAP Business Workflow with Web Forms

    Published: 15/January/2000

    Reading time: 1 mins

    Web forms are the means by which developers can create applications that enable users to start workflows and execute work items from the comfort of a Web browser. A Web form is a simple, intuitive interface, which is made up of a relatively short list of fields and a “Submit” button. This interface obviates the…...…
  9. Lessons in Logon Load Balancing

    Published: 15/January/2000

    Reading time: 2 mins

    In large SAP R/3 environments that require multiple application instances, you can achieve intelligent, automated distribution of workload across multiple application instances, with minimal impact to end users, through logon groups. This article explains how logon groups work and how to use them to establish a logon load balancing strategy that can improve system performance,…...…
  10. Leveraging the R/3 Warehouse Management Structure with the MM-MOB and WM-LSR Interfaces

    Published: 15/January/2000

    Reading time: 2 mins

    /Project ManagementIntegrating the R/3 Warehouse Management (WM) module with mobile data entry devices and external warehouse management systems is made possible by two interfaces — Mobile Data Entry (MM-MOB), which enables mobile entry and transfer of data to and from SAP, and Warehouse Control Unit (WM-LSR), which enables the sending and receiving of information between…...…