Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
270 results
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CNH Industrial Cultivates Automated Account Reconciliation Landscape
CNH Industrial, a global capital goods corporation specializing in the manufacture of agricultural and construction equipment, along with commercial vehicles and powertrain solutions, takes pride in designing and producing machines that “keep agriculture and industry growing.” But with more than 63,000 employees, 64 manufacturing plants, and 50 research and development centers, managing financial tasks is…
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Cooking Up Cost Savings with Order-to-Cash Automation
With more than 6,000 customers on six continents, JBS USA sells a staggering amount of meat products all over the world. To improve how payments were collected from all of those sales, the business wanted to do away with manual financial processes and consistently — and in the process, lower its days sales outstanding (DSO)…
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Duke University Men’s Basketball Enhances Digital Playbook
SAP HANA powers statistical analysis for websites for the NBA and NHL — and now also runs a statistical algorithm that produces insights about Duke University’s men’s basketball team. The university developed #DukeMBBStats Insights on www.goduke.com to serve as the fans’ ultimate source for in-game comparisons and analysis to show how what they are watching…
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ConocoPhillips Drills Down into Access Control
Photo courtesy of ConocoPhillips ConocoPhillips, one of the world’s largest independent oil and gas exploration and production companies, relies on proper access control and segregation of duties (SoD) to manage its governance, risk, and compliance (GRC) requirements. As an SAP Access Control customer since 2009, ConocoPhillips understands the importance of regularly updating the application and…
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Sloan Valve Opens Floodgate to Improved Customer Experience
As producers of motion-sensing restroom appliances and other commercial plumbing products, Sloan Valve makes life more efficient for people who visit restrooms in restaurants, airports, and other public spaces. But its own sales processes needed an improvement in efficiency. Salespeople had been performing their work manually — relying on handwritten notecards to keep track of…
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Automotive Component Company Nemak Drives Compliance Through Process Control Journey
Nemak, a manufacturer of complex automobile components, needed to drive more efficiencies in its compliance processes. These processes were primarily based on manual tasks, information was communicated in self-reporting surveys or questionnaires, and data was stored in e-mails or spreadsheets. These factors led to both inefficiencies and inaccuracies that could significantly affect Nemak’s compliance standing.…
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Nature’s Way Reenergizes and Empowers Sales and Service to Better Serve Customers
When Nature’s Way, a global multi-branded marketer, developer, and manufacturer of premium dietary supplements and homeopathics, realized that it had outgrown its homegrown customer relationship management application, it began the search for a solution befitting a best-in-class global consumer packaged goods company that would give field sales and customer service representatives access to the data…
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Cintas Finds a Fresh Approach in the Cloud
Learn how Cintas -- the facilities services and uniform company that services nearly one million customers throughout North America -- consolidated its segmented landscape onto SAP ERP in a private managed cloud and implemented SAP Hybris Commerce and SAP Hybris Cloud for Customer. See how the business unified its platforms for billing, service orders, and…
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Dalmia Bharat Group Mitigates Access Risks in Growing SAP Landscape
Dalmia Bharat Group – whose businesses cover products ranging from cement to sugar – was growing at an impressive rate. The company expanded from $400 million to $2 billion in the course of a decade, much of this growth stemming from acquisitions of new manufacturing facilities. Such a rapid rate of acquisitions brought its own…
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New England Biolabs Undergoes Technology Strategy Shift
When New England Biolabs (NEB), a provider of materials for genetic research, started experiencing double-digit growth, it became apparent that manually tracking inventory in notebooks, spreadsheets, and home-grown applications would no longer support the demand of its customers. And, because of the nature of the industry, traceability of raw materials and product costing was of…
