Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
338 results
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Centralizing User Access Management
A global tools and storage company that generates $14.5B in annual revenue and employs more than 10,000 workers worldwide had more than 100 enterprise resources planning (ERP) systems to handle. To get a grip on this sprawl, the company decided to optimize its IT environment with a plan that included a migration of its financial…
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Re-Imagining the Sales Approach
During the COVID-19 pandemic that forced many companies to re-imagine how they did business, Dallas-based GDT, a provider of IT infrastructure — upon which applications serve healthcare, retail, state government, and other industries — redesigned its sales approach to accommodate customer Software-as-a-Service (SaaS) needs. This changed GDT’s billing model to a subscription-based model where it…
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Sanofi Leverages SAP Access Control to Help Secure SAP S/4HANA Migration During COVID-19 Vaccine Response
At the same time that Sanofi was working on COVID-19 vaccines, it was also working with Accenture and KPMG to migrate from SAP ERP Central Component System to SAP S/4HANA and consolidate and optimize its IT environment. This was an ambitious undertaking considering the unique economic environment, the firm’s multinational reach, and the heavily regulated…
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Enterprise-Class Demand Planning at Agilent Technologies
For Agilent Technologies, a manufacturer of analytical instruments for the life science and laboratories sector, growth has been dramatic over recent years, including a number of acquisitions. Such growth has caused the company’s pathology division to experience a rapid expansion of sales, but also revealed that the division had outgrown its demand planning practices, which…
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How a Specialty Chemical Company Handles Integration in a Hybrid SAP Landscape Amidst a Move to SAP S/4HANA
Twenty-five acquisitions, 11 new national subsidiaries, and 44 new plants. These are the accomplishments of one Swiss-based specialty chemical company made over a six-year span. In fact the company’s Head of the SAP Development Cloud and Integration (DCI) team says that the organization has been growing at almost double-digit figures for the last several years.…
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Enabling SAP S/4HANA Central Finance and Group Reporting
Perrigo is a global, leading provider of over-the-counter (OTC) self-care products across various OTC categories. Headquartered in Ireland, Perrigo’s international presence has grown dramatically over the years, accelerated particularly in the last decade or so by acquisitions that enhanced its product portfolio and geographic reach. Layering in additional tools and technologies from each new acquisition…
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Increasing Transparency & Efficiency
Sprawling multinational drug company Eli Lilly and Company (Lilly) needed a way to centrally monitor its core enterprise resource planning (ERP) systems. The company had been using a manual method to track its financial and operational activities and related controls. But to increase transparency and efficiency, Lilly decided to implement SAP Process Control to automate…
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New Security Platform at Lundbeck Helps Ensure Business Continuity and Eliminate Risk of Fraud
As one of the most highly regulated industries, the pharmaceutical industry takes an aggressive approach to supply chain risk management. Employing a global security system that supports access governance and authorization areas is critical in preventing fraud and maintaining business continuity. A case study on Lundbeck, a biopharmaceutical company based in Copenhagen, details how it…
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An International Beverage Company’s Roadmap to a Solid Foundation Using SAP Solution Extensions by BlackLine
A large global beverage company needed to ensure its software systems were depend¬able, automated, and properly integrated to support its plans for sustained growth. With a focus on business transformation, the company decided to hone in on its record-to-report process, which included journal entries, balance sheet reconciliations, financial reporting and analytics, forecasting, and budgeting. The…
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How Endress+Hauser Is Creating a Simpler Business by Making Integration a Strategic Imperative
As SAP customers today begin to look more strategically at integration, some are creating centers of excellence dedicated to integration priorities. This case study reveals how one such organization, Endress+Hauser, formed a competency center that focused all the company’s resources and skills around applications integration in one place. Learn how the business moved its integration…
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