SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

594 results

  1. A Step-by-Step Tutorial for Developing Mobile Applications on SAP HANA

    Published: 13/May/2014

    Reading time: 22 mins

    BISAP Professional JournalIn this step-by-step tutorial for developing an Android-based mobile application on SAP HANA, learn how to expose data from SAP HANA as an OData service, how to consume data from the OData service on a Web application, and how to create an Android mobile application by using the PhoneGap hybrid Web container. This...…

  2. Optimize Inventory Using Product Interchangeability in SAP APO SNP

    Published: 28/December/2015

    Reading time: 23 mins

    Learn how to carry out product interchangeability in SAP Advanced Planning and Optimization (SAP APO) Supply Network Planning (SNP) when one product needs to be replaced with another from a particular date or when you need to plan a set of interchangeable products with the same technical properties. Key Concept There are two major interchangeability...…

  3. Manage Lifecycle Planning in SAP APO

    Published: 18/May/2016

    Reading time: 13 mins

    Learn how lifecycle planning can be configured in SAP Advanced Planning and Optimization (SAP APO) to forecast a new product, manage the introduction of the new product (phase-in), phase out the old product being replaced, and integrate it with forecasting techniques. Follow a step-by-step procedure to configure and run the associated master data objects, run...…

  4. Decoding the Cost Object Mapping Framework in SAP Central Finance

    Published: 29/September/2017

    Reading time: 13 mins

    Learn about the concept, purpose, configuration, and execution of the cost object mapping framework in SAP Central Finance. Key Concept SAP Central Finance in SAP S/4HANA offers a new configuration for the cost object mapping framework, which is mainly used for short-living cost objects such as an internal order, a production order, or a service...…

  5. Part 2: Plan For and Implement SAP Learning Solution

    Published: 15/November/2006

    Reading time: 32 mins

    SAP Learning Solution (LSO) configuration builds on SAP Training Management configuration. Follow these expert tips that relate to Training Management and LSO. Understand key configuration decisions before moving into your blueprint phase to configure LSO quickly and painlessly. Key Concept Your blueprint documentation should describe your key business processes and mirror the structure of the...…

  6. Part 3: Plan for and Implement SAP Learning Solution’s Authoring Environment

    Published: 15/December/2006

    Reading time: 22 mins

    SAP Authoring Environment, a component of SAP Learning Solution, allows course authors and instructional designers to design and structure Web-based training content and tests. Learn about the key functionalities of Authoring Environment and discover undocumented tips about how to use Authoring Environment successfully. Key Concept SAP Authoring Environment is a locally installed application in SAP...…

  7. Fully Integrate Your SAP HANA Database Procedures into ABAP with AMDP

    Published: 21/December/2015

    Reading time: 20 mins

    ABAP Managed Database Procedures (AMDP) is a new technology to embed native database source code into ABAP applications. With the current focus on SAP HANA, ABAP developers now can use database features beyond the scope of Open SQL. AMDPs are available with SAP NetWeaver 7.40 Support Package 5 though some features described here require subsequent...…

  8. A Roadmap to the Digital Retailing Era

    Published: 10/November/2017

    Reading time: 10 mins

    Ken Murphy, SAPinsider: This is Ken Murphy with SAPinsider. The evolution of technology and digital transformation is having a tremendous impact across industry types, but perhaps nowhere are these forces having a greater impact than retail and fashion. Traditional methods of selling goods and products to end consumers are quickly being replaced by omnichannel offerings…

  9. What to Expect From Our SAPinsider 2020 Event: Insights From Rizal Ahmed, President and Head of Research, SAP S/4HANA and Cloud at SAPinsider

    Published: 24/January/2020

    Reading time: 2 mins

    On March 17-19 in Vegas this year at SAPinsider’s 2020 conference the word that will be buzzing around every room in the Bellagio is SAP S/4HANA, and for good reason. From our research we know that moving to SAP’s latest upgrade is the most consuming, important decision and project that SAP customers are facing, and…

  10. A Look at Current SAP Marketplace Trends

    Published: 16/January/2020

    Reading time: 3 mins

    SAPinsider recently sat down with an expert in the SAPinsider community, Rohana Gunawardena, Director – SAP Practice, Exium Inc., to discuss some of the trends he’s seeing in the marketplace. A Major Priority for Finance Company CFOs A big priority for SAP customers in the finance industry right now, says Rohana, is making the monthly…