SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
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How Syniti Empowered Phillips 66 Towards ERP Integration
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Lessons Learned from Using Solution Manager for an Implementation Project
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Save Time and Prevent Errors with a Customer Fact Sheet
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Increase Your Revenue Using Cross-Selling in SAP E-Commerce
You may want to provide your online customers with cross-selling recommendations to increase your revenue. These cross-selling recommendations can be global — shown to all customers on the Web — or you can personalize them based on profile data or other information about the customer, such as prior purchasing history. Key Concept You can use...…
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cProjects and PS Projects — New Options for Project Accounting in mySAP ERP 2005
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Directly Populate User-Defined Hierarchies
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7 Customizing Tips to Make a Good Interactive Planning Table Great!
The standard interactive planning table that ships with the Supply Network Planning (SNP) module in APO works just fine out of the box, but there’s plenty of room for improvement. Fortunately, you can customize it in a number of ways that not only make it look terrific but also add value and functionality for planners....…
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Download Smart Forms with the Data Types Required for Easy Activation After Upload
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How to Set Up the Fiori Clear Incoming Payments App for Use in a Launchpad
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Special Report: Implementing SAP HANA – An End-to-End Perspective
In this exclusive special report, get an in-depth, step-by-step look at the aspects of implementing BI solutions on SAP HANA. Gain insight into how ETL integrates with SAP HANA and how SAP BusinessObjects BI 4.0 analyzes and visualizes the data stored in SAP HANA. Key Concept SAP HANA modeling is a process whereby a developer...…
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