SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

594 results

  1. Calculate the Best Fitting Forecast with SAP APO Macros, Forecast Errors, and Process Chains

    Published: 22/July/2009

    Reading time: 19 mins

    Learn how to implement a fully automated forecast analysis system with model comparison within SAP Advanced Planning & Optimization demand planning. Key Concept A process chain is a series of processes that waits in the background for an event. Some of these processes can trigger a separate event that starts other processes, hence forming a...…

  2. ITSmobile: A New Technology for Warehouse RF Applications

    Published: 15/June/2008

    Reading time: 24 mins

    /MobileEvaluate ways ITSmobile can enhance your warehouse operations. Get valuable implementation tips and insights to consider. Key Concept Internet Transaction Server mobile (ITSmobile) replaces WebSAPConsole as the latest SAP technology for developing mobile data entry applications using GUI-based handheld computers. ITSmobile allows the user to execute warehouse radio frequency (RF) transactions on the mobile browser...…

  3. Efficient Production Planning Using SKU Groups with the SNP Optimizer

    Published: 01/May/2014

    Reading time: 31 mins

    SCMFind out how to overcome the limitations of Supply Network Planning’s aggregate and block planning capabilities. Key Concept Aggregate planning is a feature in Supply Network Planning (SNP) whereby net requirements calculation from medium to long term can be executed at a product group level using aggregate objects such as SKU groups, location groups, resource...…

  4. Streamline Master Data Maintenance in Demand Planning

    Published: 24/November/2015

    Reading time: 12 mins

    Learn the process flow of realigning data and copying characteristic value combinations (CVC) in SAP Advanced Planning and Optimization (SAP APO) Demand Planning (DP). Follow a step-by-step procedure to understand the prerequisites, importance, configuration, and execution of the CVC maintenance process and interpretation of results. Key Concept Demand Planning (DP) in SAP Advanced Planning and...…

  5. Manage Promotion Planning in SAP APO

    Published: 27/May/2016

    Reading time: 13 mins

    Learn how promotion planning can be configured in SAP Advanced Planning and Optimization (SAP APO) to model special events or promotions separately from the normal forecasting process. Follow a step-by-step procedure to configure and run the associated master data objects, run simulations, and interpret the results. Key Concept Promotion Planning is a special feature provided...…

  6. New End-to-End Project Deployment Process in Solution Manager 7.1 and 7.2

    Published: 09/November/2016

    Reading time: 30 mins

    Learn about developments done with multiple large corporations for the IT Requirement-to-Deploy process in SAP Solution Manager 7.1 and 7.2. Follow the management of the IT Service Management (ITSM) and Application Lifecycle Management (ALM) spaces from requirement management, to design, build, test, and deployment in an integrated fashion. Key Concept The Requirement-to-Deploy focus solution is...…

  7. An Introduction to HR Renewal 1.0 Feature Pack 4

    Published: 14/April/2014

    Reading time: 18 mins

    This article provides you with an overview of HR Renewal 1.0 Feature Package 4, along with advice on how to install and configure it. Key Concept SAP Gateway is the technology that allows external applications, devices, environments, and platforms to connect to SAP systems in a secure way. It offers a unified and controlled framework...…

  8. Everything You Need to Know About Offline Forms and SAP Process Control

    Published: 28/August/2017

    Reading time: 33 mins

    SAP Process Control provides a popular alternative to online completion of assessment surveys, tests of effectiveness, and other surveys—SAP Interactive Forms by Adobe. These offline forms are easy to use but can be initially challenging to set up and test. The following article presents an end-to-end guide that will help you configure, deploy, and manage...…

  9. What you need to know about SAP ERP and APO data transfer using CIF: Q&A with SCM 2014 speaker Claudio Gonzalez

    Published: 01/March/2014

    Reading time: 29 mins

    Thank you everyone who joined us for our Q&A with SCM 2014 speaker Claudio Gonzalez of SCM Connections. Claudio answered reader questions on troubleshooting SAP ERP and APO data transfer with the CIF (core interface). Questions for Claudio included: If we CIF subcontracting SNP PDS, will it create any transportation lanes in APO? When should we use inbound queues…

  10. SAPinsider Kicks Off 2019 Event: Day 1 Wrap-Up

    Published: 20/March/2019

    Reading time: 4 mins

    Welcome to my first blog as a new member of the SAPinsider team! After spending more than 20 years as an author, presenter, consultant, and overall advocate for the SAP reporting and analytics toolset — always with the goal of helping to make the implementation of these tools something done FOR the business rather than…