SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

594 results

  1. Web-Based Asset Accounting with mySAP Financials

    Published: 15/June/2002

    Reading time: 4 mins

    The Fixed Asset Accounting module of mySAP Financials gives you access to end-user transactions and reports via the Web. This makes possible applications such as Web-based asset procurement, employee self-service updates to an asset’s physical location, and downloading asset numbers to a hand-held bar-coding or scanning device. The mySAP.com version of R/3 makes a number...…

  2. Improve Forecast Accuracy by Measuring Forecasting Errors

    Published: 01/January/2006

    Reading time: 11 mins

    Learn how implementing Business Add-In (BAdI) /SAPAPO/SDP_FCST4 enables you to store the results of each forecast run in the system along with the forecasting errors. Analysis of these errors helps you to improve the forecast results and thereby improve the forecast accuracy. Key Concept SAP Advanced Planner and Optimizer (APO) Demand Planning has an SAP...…

  3. Part 1: Plan For and Implement SAP Learning Solution

    Published: 15/August/2006

    Reading time: 29 mins

    SAP Learning Solution (LSO) builds on the mySAP ERP Training Management module and mySAP ERP HCM implementation to offer additional learning management system functionality such as new delivery methods, online learning, curriculum management, content design, and version management. Uncover the key LSO components and discover undocumented tips about how to prepare for a successful implementation....…

  4. Can’t Find a BAdI to Handle a Requirement? Try the Event Handler

    Published: 15/October/2006

    Reading time: 18 mins

    To streamline processes, ensure data integrity, and minimize errors in mySAP CRM, many companies incorporate business rules into business transaction processing. While SAP offers various ways to implement these business rules, such as Business Add-Ins, they may not meet all of your requirements. In these cases perhaps the event handler can do the trick. Key...…

  5. Improve Customer Interactions with mySAP CRM Interactive Scripts

    Published: 15/April/2006

    Reading time: 18 mins

    The top 8 articles to help you better drive accounting, controlling and planning. Membership Required You must be a member to access this content.View Membership LevelsAlready a member? Log in here

  6. Automating Access Governance in a Cloud-Based Landscape

    Published: 21/August/2020

    Reading time: 6 mins

    According to our research, the most popular GRC solution being used by the SAPinsider Community is SAP Access Control. And yet more than half (63%) said that their current GRC solutions do not meet the need to effectively handle risk analysis and mitigation for cloud-based products without some sort of connector or bridge to a…

  7. Members Who Inspire | Tammy Powlas

    Published: 15/September/2021

    Reading time: 3 mins

    Name: Tammy Powlas Job Position: Senior Business Analyst/SAP Mentor Company: Fairfax Water LinkedIn: https://www.linkedin.com/in/tammy-powlas/  Twitter: @tpowlas How did you first hear about SAPinsider? Tammy: It must have been when I attended SAP SAPPHIRENOW back in 1998. My team and I then later attend our first SAPinsider Reporting Conference in 2003, which was mostly about ERP and ECC. I actually still…

  8. Data Services Cloud

    Newcomer IPPM Debuts an Asset Lifecycle Portfolio and Project Management (PPM) Solution

    Published: 27/November/2024

    Reading time: 3 mins

    IPPM, a new entrant in enterprise asset management, aims to bridge gaps in SAP solutions by integrating estimating, cost forecasting, scheduling, and financial management through an AI-enhanced software that aligns project management with finance, ultimately improving governance and real-time finance updates.

  9. RISE with SAP

    SNP Group Solves Data Migration Challenges of SAP Customers in JAPAC Region

    Published: 05/December/2024

    Reading time: 3 mins

    SNP Group is addressing SAP customers’ enterprise data management challenges in the JAPAC region with its flexible data migration solutions and is experiencing rapid growth, enhanced by the upcoming AI-driven platform Kyano, while emphasising the importance of robust data management tools to comply with diverse regional regulations.

  10. RISE with SAP

    Averis migrates to RISE with SAP to boost operational agility

    Published: 11/December/2024

    Reading time: 1 mins

    Averis, a Malaysian business services provider, is migrating to RISE with SAP S/4HANA Cloud and other SAP solutions to adopt a hybrid cloud approach, aiming to enhance operational agility, reduce costs by 11.5%, improve client satisfaction, and prepare for future AI and sustainability initiatives.