SAP COE

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

Considering IC

Published: 15/October/2006

Reading time: 21 mins

Learn how to put together a quick proof of concept for Interaction Center (IC) WebClient and how you configure it based on configuration profiles. Then, discover how to tweak these configuration profiles to fulfill your business requirements. Key Concept Interaction Center (IC) WebClient is the framework that links various applications available in mySAP CRM (and...…
What’s New with mySAP CRM 2005 Marketing: Coupon Management

Published: 15/July/2006

Reading time: 10 mins

SAPeditor/CRMCoupon Management, a new scenario in mySAP CRM 2005 Marketing, takes you from the preplanning stage of a coupon campaign to the post-analysis stage once the campaign is finished. See how Coupon Management allows you to offer coupon promotions to your customers. Key Concept The retail industry in the US and Canada has employed the...…
To get the most out of your mySAP CRM data warehouse, understand how to use the Analysis Process Designer (APD) and data mining capabilities in your SAP BW system.

Published: 15/November/2005

Reading time: 18 mins

To get the most out of your mySAP CRM data warehouse, understand how to use the Analysis Process Designer (APD) and data mining capabilities in your SAP BW system. Key Concept Starting with BW Release 3.5, Analysis Process Designer (APD) includes embedded data mining functionality. The option of using APD in conjunction with data mining...…
Express Planning Gives Managers Access to Plan Data in Multiple Systems

Published: 15/January/2006

Reading time: 15 mins

Express Planning is a self-service Web functionality in mySAP ERP 2005 that gives managers the ability to extract the data they need during the budgeting process, even if the data is in a different system. They also can write data back to various modules and monitor variances without any external help. Express Planning masks the...…
Enhancing Business Content: Why BAdIs Are the Better Choice

Published: 01/February/2006

Reading time: 11 mins

When working with standard extractors delivered as part of SAP BW business content, you may have had to execute several requests to enhance standard functionality in these extractors. You have probably used SAP user exit RSAP0001, but a Business Add-In (BAdI) may work better. See why and how to use BAdIs. Key Concept As part...…
HR Renewal 1.0 Setup in a Standalone Gateway System

Published: 14/April/2015

Reading time: 14 mins

Learn the steps for setting up HR Renewal 1.0 in an SAP NetWeaver Standalone Gateway system. Key Concept The user interface (UI) development toolkit for HTML5 (commonly known as SAPUI5), is a technology that provides a lightweight programming model for desktop and mobile applications. The SAPUI5 run time is a client-side HTML5 rendering library with a...…
- SAP APO
Meeting Demand with a Constrained Supply Using Product Allocation in SAP APO Global ATP

Published: 09/March/2016

Reading time: 22 mins

Learn the process flow of how product allocation can be used in SAP Advanced Planning and Optimization (SAP APO) Global available-to-promise (Global ATP) to meet customer requirements by managing the supply of scarce products. The system can perform availability checks in conjunction with product allocation checks. Key Concept Availability checks, also known as available-to-promise (ATP),...…
ESS A to Z: How One Company Planned, Deployed, Tested, and Trained for Its ESS Implementation

Published: 15/July/2004

Reading time: 108 mins

You need to maintain bank routing number information in your system for all employees whose pay is directly deposited into their accounts. Many companies pay for this information, but here’s how you can use a free current bank routing number directory to update your SAP system. Key Concept You have two options for implementing Employee...…
Write Ad-Hoc Analysis Programs That Are Mobile Friendly with SAPUI5

Published: 11/February/2014

Reading time: 19 mins

SAP Professional JournalSee how to implement SAPUI5 to provide your users with interactivity and the ability to analyze data when they are on their smartphones or tablets. Key Concept SAPUI5 is a user interface (UI) technology with features and APIs that allow you to build lightweight and responsive Web and mobile applications. It is open...…
SAPinsider 2020 Announces Powerful and Diverse Keynote Lineup to Headline Virtual Conference Experience Aug. 18-21, 2020

Published: 05/August/2020

Reading time: 2 mins

BOSTON – August 5, 2020 – SAPinsider, the world’s largest and fastest-growing independent membership organization of SAP professionals, announced today the keynotes to headline their Four-Day Live Virtual Conference Experience, August 18-21. Keynote Speakers Include: Anthea Stratigos, CEO of Outsell (Panel Moderator) Alison Biggan, President Corporate Marketing, SAP Judith Williams, Head of People Sustainability and SVP,…