SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

594 results

  1. sap BTP image

    DXC Earns RISE with SAP Validated Partner Status: What It Means for Enterprise Cloud Strategy

    Reading time: 3 mins

    Analysis of DXC Technology’s RISE with SAP Validation. Explore how their Customer Zero transformation and 2,200 Business AI consultants are setting a new standard for clean core S/4HANA migrations.

  2. SAP Intelligent Selling Services (ISS): Learn how ISS Module Turns Shopper Behaviour Into Sales

    Reading time: 4 mins

    SAP Commerce Cloud is a powerful e-commerce platform that provides businesses with a comprehensive suite of tools for managing their online sales. However, with so many features and capabilities, it can be difficult to know where to start. This is where intelligent selling services come in. Intelligent selling services are designed to help businesses get the most…

  3. SAP S/4HANA Modules: A Practical Breakdown for Enterprise Decision-Makers

    Reading time: 6 mins

    Businesses nowadays are always looking for ways to improve their processes and continue to be successful in the dynamic solution market. One very important tool that has truly altered the way business processes are carried out is SAP S/4HANA modules. Several features in this intelligent and extensive ERP collection are intended to enhance business operations…

  4. How Phu Tai JSC Is Deploying SAP S/4HANA Cloud for Unified Digital Operations Across Multiple Plants

    Reading time: 2 mins

    Phu Tai JSC has partnered with FPT Software to implement SAP S/4HANA Cloud Public Edition, enhancing operational efficiency through centralized data management, improved forecasting, and faster decision-making across its stone and wood manufacturing plants.

  5. SAP Sovereign Cloud Capabilities Arrive in ANZ

    Published: 02/August/2023

    Reading time: 2 mins

    Explore how SAP’s sovereign cloud can enhance data security and compliance for Australian and New Zealand businesses in highly regulated sectors. Read the full article now.

  6. Is the real SAP Green Ledger to be found in APAC?

    Published: 19/December/2024

    Reading time: 3 mins

    SAP has launched the SAP Green Ledger for carbon accounting, combining AI with ESG initiatives through its new research center in Taiwan to help businesses achieve sustainability goals and streamline their carbon management processes.

  7. SAP Australia

    Jill Santos to head SAP Philippines

    Published: 04/February/2025

    Reading time: 2 mins

    Jill Santos has been appointed as Managing Director of SAP Philippines, where she will lead the company’s efforts in cloud-based business transformation and AI adoption, succeeding Rudy Abrahams and reporting to Verena Siow, amidst SAP’s strong performance in the Asia Pacific region.

  8. FPT Powers SAP S/4HANA Rollout for Japan Hi-Tech Giant

    FPT Powers SAP S/4HANA Rollout for Japan Hi-Tech Giant – One Stop Digital Transformation

    Published: 15/April/2025

    Reading time: 4 mins

    A leading hi-tech division of a global Japanese conglomerate successfully implemented an SAP S/4HANA Public Cloud system across 12 Asia-Pacific countries to enhance operational efficiency, financial visibility, and scalability while addressing local regulatory needs and standardising workflows.

  9. Integrate cProjects with CO in mySAP ERP

    Published: 15/April/2006

    Reading time: 17 mins

    Collaboration Projects (cProjects) in mySAP ERP is a project system that allows you to structure projects and manage tasks and resources, yet is integrated with accounting. Learn how to use cProjects in conjunction with the project accounting functions in mySAP ERP Central Component(ECC). Key Concept Collaboration Projects (cProjects) supports phase-based project management and focuses on...…

  10. What’s Happened to Your R/3 Functionality in mySAP ERP 2004?

    Published: 15/February/2005

    Reading time: 8 mins

    The author describes the evolution of R/3 Release 4.6C to Enterprise (4.7) through mySAP ERP 2004, which is in Ramp-Up. Also included is a short description of the structure and role of SAP NetWeaver. Key Concept mySAP ERP 2004 is an extension of SAP’s R/3 product line. It includes the core product suites and a...…