• SAP Digital Transformation
• Blogs

Unlock seamless SAP change management with Rev-Trac’s Enhanced References

Key Takeaways

⇨ Effective SAP change management requires a structured approach that integrates development, testing, and governance, as changes can impact multiple systems and records.

⇨ Rev-Trac's Enhanced References feature simplifies SAP change management by allowing many-to-one linking of Jira subtasks and ServiceNow records associated with a single SAP change request, enhancing efficiency and visibility.

⇨ Automated test case execution and tracking can be streamlined using Enhanced References, ensuring all related tests are linked to a Rev-Trac Request, minimizing deployment risks.

Rev-Trac’s Enhanced References feature streamlines SAP change management by linking multiple Jira subtasks, ServiceNow records, and automated test cases to a single SAP change request, thereby improving tracking, governance, and integration across IT operations and development.

Managing SAP changes effectively requires a structured approach that connects development work with business requirements, testing, and governance. A single SAP change may often impact multiple Jira issues, ServiceNow records, or automated test scripts, making it difficult to track progress and ensure alignment. 

Here is where Rev-Trac’s new Enhanced References feature is of benefit. The feature, which is integrated into the Rev-Trac WebCore, combines functionalities to help manage SAP changes more effectively. 

It introduces a more flexible and automated way to link multiple artifacts – such as Jira subtasks, ServiceNow records (incidents, changes, defects, bugs), and test cases, to a single SAP change request. The feature supports many-to-one mappings, which allows organizations to simplify changes through smarter Jira and ServiceNow integration, reducing complexity and improving efficiency. 

Explore related questions

Ask Mastering SAP

what is this?

In this blog, I will explore how Enhanced References can optimize SAP change management by providing a consolidated approach to handling multiple endpoints and enabling more advanced CI/CD strategies.  

How Enhanced References improves SAP change management

1. Many-to-One Linking for Jira subtasks 

Jira user stories are often broken down into multiple subtasks assigned to different developers. With Enhanced References, these subtasks can be linked many-to-one under the same Rev-Trac Request, grouping all related work. 

Here is an example of how you can use Enhanced References 

A Jira user story describes an SAP enhancement that requires: 

• A UI change in SAP Fiori 

• A new ABAP function module 

• A workflow update 

Each of these tasks is assigned as a Jira subtask to different developers. All these subtasks are linked to the same Rev-Trac Request, allowing teams to track progress while maintaining a single source of truth for the SAP change. 

The status attribute (To Do, In Progress, Done) ensures that teams can monitor each subtask’s completion without needing to check Jira separately. 

     2. Simplified ServiceNow defect and change tracking 

SAP change requests are often related to multiple records in ServiceNow, including change requests, incidents, defects, and bugs. Enhanced References allows organizations to link different ServiceNow tables to a single Rev-Trac Request, ensuring a clear connection between IT operations and SAP development. 

Example Use Case:

A single SAP bug fix might resolve the following: 

• A ServiceNow Change Request (tracking governance approvals) 

• An Incident (raised by end users) 

• A Defect (identified through testing) 

• A Bug (logged during development) 

Instead of handling each record separately, all related ServiceNow entries are linked under one Rev-Trac Request, allowing IT teams to track progress in one place. 

This approach reduces redundancy, improves visibility, and streamlines approvals, as all related incidents, defects, and bugs can be closed automatically when the SAP change is deployed. 

     3. Automated test case execution and tracking 

Testing is a crucial part of SAP change management. Automated test cases can be linked many-to-one to a Rev-Trac Request using Enhanced References, providing a real-time view of test execution status. 

Example Use Case

A security patch for SAP requires validation through five different test cases. Instead of tracking them separately, the test team links all test cases to the Rev-Trac Request and updates their status dynamically. 

This ensures that SAP change requests can only be approved when all related test cases pass successfully, reducing deployment risks. 

    4. Enhanced References, SAP DevOps and SAP Cloud ALM 

Enhanced References is built into Rev-Trac WebCore, an integration hub that extends SAP change management across DevOps, ITSM, and Cloud ALM environments. By leveraging REST API capabilities, organizations can: 

• Sync Jira subtasks and ServiceNow records (change, incident, defect, bug) with SAP changes 

• Track test automation results alongside development progress 

• Improve governance with a consolidated audit trail 

Is this the missing piece in your SAP change strategy?

Managing SAP changes requires a structured, automated approach that connects development, testing, and IT operations. With Enhanced References, organizations can: 

• Link multiple Jira subtasks to a single SAP change request 

• Sync different ServiceNow tables (change, incident, defect, bug) for better ITSM tracking 

• Track automated tests within the SAP change process 

Would consolidating multiple tickets, test cases, and user stories under a single SAP change request improve your workflow? 

Enhanced References is a step towards full SAP DevOps automation, ensuring greater efficiency, visibility, and control over your SAP change process. 

Contact our in-house experts for a live demo or to discuss how Enhanced References can help to optimize your SAP change management strategy. 

• 
  • SAP Digital Transformation

  SAP’s Supply Chain Engagement Program Aims to Slash Scope 3 Emissions

  Published: 03/August/2023

  Reading time: 2 mins

• 
  • SAP Digital Transformation

  Webinar On-Demand: Building a Successful SAP Digital Transformation

  Published: 19/April/2022

  Reading time: 1 mins

• 
  • SAP Digital Transformation
  • Premium

  The Ultimate Recipe for Your SAP System Transformation

  Published: 10/November/2022

  Reading time: 5 mins

• 
  • SAP Digital Transformation

  Navigating a System Landscape Transformation with cbs Consulting

  Published: 17/January/2025

  Reading time: 2 mins