Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

272 results

  1. Data Services Cloud

    How Jabil Responds to Key GRC Drivers

    Published: 10/May/2023

    Reading time: 4 mins

    GRC teams must find more efficient ways to deal with the constantly shifting landscape in which they work. There are an increasing number of security threats, while the move to SAP S/4HANA provides a new set of responsibilities for them to contend with. Additionally, data privacy requirements and regulations are constantly changing across all regions…

  2. Inside the University of Toronto’s Transformation Program

    Published: 03/May/2023

    Reading time: 1 mins

    U of T migrated to Microsoft Azure in advance of its move to an intelligent infrastructure for ERP. For its system conversion to SAP S/4HANA, the University took advantage of the SAP Early Adopter Care program, which provided access to a project coach. This coach helped minimize project risk by identifying specific conversion and integration preparation…

  3. Cheerland Biotechnology Investment Co. and RISE with SAP

    Published: 03/May/2023

    Reading time: 1 mins

    Cheerland Biotechnology Investment Co. needed to modernize its operations on a digital foundation, unify data and processes across the four businesses, and enable data-driven decision-making. They sought an advanced digital technology backbone with comprehensive business functionality, so they found the best fit by investing in RISE with SAP S/4HANA Cloud, private edition.

  4. The NBA & SAP

    Published: 28/April/2023

    Reading time: 1 mins

    The RISE with SAP solution gives the NBA the scalability and flexibility it needs to take global financial operations to the next level. The NBA built a stat site based on SAP HANA Cloud that gives fans unlimited access to the league’s entire statistical database. 

  5. Cash Management Cash Visibility

    Zoetis Partners with Serrala to Optimize Global Order-to-Cash Process

    Published: 28/April/2023

    Reading time: 6 mins

    Organizations are constantly in flux, expanding their offerings and their geographic footprint. In order to keep up, finance teams must constantly stay on the cutting edge, updating core business processes like end-to-end order-to-cash (OTC), which encompasses cash applications, credit applications, and collection activities. Zoetis, a global animal health company, faced this situation. Zoetis teamed up…

  6. Carhartt’s Move to SAP S/4HANA

    Published: 26/April/2023

    Reading time: 1 mins

    Carhartt needed to build the resilience to live up to its legacy and provide products for the people who depend on them, whether for work, play, or fashion. Embedding resiliency into order-to-cash processes, Carhartt recently implemented SAP S/4HANA. This new, intelligent foundation for core business processes, including ERP, empowered the company to take advantage of…

  7. Customer experience

    How Harrods Uses SAP Improve Customer Experience

    Published: 25/April/2023

    Reading time: 1 mins

    Harrods consolidated relevant data from vendors and others into its backend to build a web app that lets shoppers personalize merchandise on their shopping journey from browsing to home delivery. Mastering SAP Premium Access Membership Required You must be a Mastering SAP Premium Access member to access this content.Join NowAlready a member? Log in here

  8. Modernizing Hiring Practices Through SAP SuccessFactors

    Published: 24/April/2023

    Reading time: 1 mins

    Many organizations are still relying on outdated manual processes when posting and trying to fill open positions. These processes can be difficult to master as well as time consuming, overburdening human resources teams. In this case study, we will review the case of ProHealth Care, a Waukesha, Wisconsin-based health care provider was having a hard…

  9. SAP Financial Close

    How BMO Modernized Their Finance Platform to Derive Business Insights

    Published: 21/April/2023

    Reading time: 1 mins

    Bank of Montreal sought to find a platform that could help simplify and streamline business processes while also providing more up to date financial information – a must in the banking industry. To help meet these needs, BMO turned to SAP S/4HANA finance to help redirect its focus from generating financial information to deriving insights…

  10. SAP Build Apps

    SAP Build Apps

    Published: 20/April/2023

    Reading time: 1 mins

    Pif Paf Alimentos launched a mobile application for its maintenance technicians using SAP Build Apps. The enterprise-grade app integrated seamlessly with its existing SAP technology architecture, powered by SAP Business Technology Platform (SAP BTP), allowed them to build apps in a low-code manner with drag-and-drop user interfaces (UIs) for common app components.  Mastering SAP Premium Access…