Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
669 results
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Considering IC
Published: 15/October/2006
Reading time: 21 mins
Learn how to put together a quick proof of concept for Interaction Center (IC) WebClient and how you configure it based on configuration profiles. Then, discover how to tweak these configuration profiles to fulfill your business requirements. Key Concept Interaction Center (IC) WebClient is the framework that links various applications available in mySAP CRM (and...…
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Interview: Michael Pytel on the Project Functionality in SAP Solution Manager 7.1
Published: 18/November/2011
Reading time: 18 mins
ManagerSAPexperts/Project ManagementSAP Solution Manager 7.1 is more than just a marketing-focused release. It represents a major overhaul in the functionality and look and feel of the application. NIMBL consultant Michael Pytel explains some of the new functionality, as well as how the solution helps bridge IT and project management needs. SAP Solution Manager 7.1 has...…
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Indirect Valuation Modules: Customize Your Wage Calculations
Published: 15/April/2005
Reading time: 25 mins
R/3 provides a variety of indirect valuation modules for determining the entry amounts for wage types. However, in many scenarios, the existing modules may not suffice and you may need to create your own. Moreover, these computed entry amounts are not stored in the same manner as other fields of an infotype. The handling of...…
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System Tips for a Global SAP Payroll Strategy
Published: 10/January/2012
Reading time: 22 mins
Learn how to meet the common challenges that arise with deploying SAP payroll systems in multiple geographies and countries. See how to use your SAP ERP HCM and payroll functionality to standardize the implementation process across countries, but also to continue to meet local requirements. Key Concept SAP offers payroll solutions in more than 50...…
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Upgrading? 3 Answers to Your CATT Conversion Questions
Published: 15/June/2008
Reading time: 3 mins
Discover the answers to some common questions about migrating Computer Aided Test Tool (CATT) test cases to extended Computer Aided Test Tool (eCATT) test scripts and leverage your existing investment in CATT. Many companies that have invested heavily in building Computer Aided Test Tool (CATT) test cases and are now planning to upgrade to SAP...…
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Introduction to the ABAP Data Dictionary and Managing Data Dictionary Objects (Chapter 5)
Published: 21/November/2016
Reading time: 94 mins
This sample chapter (chapter 5) from Faisal Altaf’s book, “Introduction to ABAP: A Project-Driven Guide,” is an overview of the ABAP Data Dictionary. The book uses the example of a point of sale project to introduce ABAP. As a current SAP Experts member you can read the eBook (online or download) with no extra charge...…
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Best Practices for Managing the Food Supply Chain
Published: 04/December/2012
Reading time: 23 mins
ManagementThe food supply chain one of the largest industries in the world. It provides employment to millions of people directly or indirectly. It is also one of the industries that has seen a high use of SAP solutions. Take a look at the challenges this industry is facing and the functionalities that SAP provides to...…
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Tips and Techniques for Optimal Query Performance with SAP NetWeaver BI Accelerator
Published: 01/January/2009
Reading time: 39 mins
SAP NetWeaver BI Accelerator, available with SAP NetWeaver BI 7.0 and later, can reduce reliance on aggregates and improves how the system reads data, resulting in faster query performance. Find out which scenarios work best with the accelerator and learn which tasks you should carry out for the best possible accelerator performance. Key Concept The...…
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An Introduction to BW Workspaces in 7.3: Increase User Flexibility with Central Oversight
Published: 22/October/2013
Reading time: 20 mins
Ned Falk describes the functionality behind BW Workspaces, which is new to SAP NetWeaver BW 7.3. It is only available with 7.3 running on SAP HANA or HANA’s predecessor, SAP Business Warehouse Accelerator (BWA). See the tasks the BW back-end global team needs to perform to set up BW Workspaces. Key Concept SAP’s Silvia Bratz...…
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SAP NetWeaver 7.3: AEX: A New Installation Option for SAP NetWeaver PI
Published: 07/December/2010
Reading time: 13 mins
Gain a good understanding of how you can use the new installation option of Advanced Adapter Engine Extended (AEX) and for which business cases it is the option of choice. In addition, get an overview of how to work with this new installation option in SAP NetWeaver 7.3. Key Concept Advanced Adapter Engine Extended (AEX)...…
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