Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

329 results

  1. ABInBev Optimized SAP Landscapes with Symphony

    Reading time: 1 mins

    ABInBev built seven SAP landscapes with Symphony, realizing up to 85% faster delivery and 87% cost savings through intelligent automation.

  2. Heineken Revolutionised System Refreshes with Symphony

    Reading time: 1 mins

    Heineken achieved a major transformation by modernizing and automating system refreshes for over 20+ systems using Symphony.

  3. Position Management Without Mayhem: Automating, Cleansing & Visualising SAP Data

    Reading time: 1 min

    Position Management without Mayhem

  4. Inside SAP’s approach to Org Design with org.manager

    Reading time: 1 mins

    SAP is one of the world’s largest software companies, with over 100,000 employees globally. To stay competitive, they regularly undergo large-scale reorganisations and doing that efficiently isn’t always easy. The Challenge Before using org.manager, SAP’s internal teams were bogged down by: Manual processes in Excel and PowerPoint Fragmented data from multiple systems Weeks of delays between planning…

  5. Case Study: Implementing a multi-site connected fieldworker solution for SAP

    Reading time: 2 mins

    What does it take to implement a multi-site connected fieldworker solution successfully and ensure seamless integration with SAP? In our latest article, we share insights from BlueScope Steel on how they implemented a connected fieldworker solution with Obzervr and as part of their global Asset Intelligence Program. __ BlueScope is one of the world’s leading…

  6. Accenture boosts continuous change management, data-driven business outcomes, and technology ROI with WalkMe

    Reading time: 9 mins

    Since implementing WalkMe, Accenture has helped to reduce selected categories of support requests by 40% with WalkMe interventions, helped to accelerate the adoption of business process and capability updates by 45%, and helped to return 25,000 productivity hours to the business each month, giving employees more time to focus on their core work.

  7. Origin reduces support tickets by 70%, automates HR processes, and enables teams to focus on work that matters

    Reading time: 7 mins

    Origin, one of Australia’s leading energy companies, relies on SuccessFactors for its HR software. But they needed to customize various processes, optimize Origin-specific journeys, and reduce their monthly help-desk ticket volume (originally 7,000 tickets a month for various tasks).

  8. How Deloitte Leveraged WalkMe for SAP S/4HANA Implementation Success

    Reading time: 1 min

    In this video, we discuss an implementation of SAP S/4HANA for a large manufacturer and distributor of agricultural products. Learn how Deloitte advised the client on utilizing WalkMe as a digital adoption platform to support their sales team and reduce errors. By segmenting processes into 40 advanced solutions within WalkMe, including step-by-step walkthroughs and role-based…

  9. How Nestlé simplified, streamlined, and scaled SAP across the business

    Reading time: 1 min

    In this short video, Nestlé shares how they approached their SAP portfolio with a focus on simplicity, scalability, and employee experience. By integrating WalkMe into their SAP environments, Nestlé was able to streamline key workflows, simplify ongoing change management, support employees in real-time, and ensure smoother day-to-day operations without disrupting productivity. See how Nestlé’s digital…

  10. Douglas Pharmaceuticals

    Reading time: 1 mins

    Douglas Pharmaceuticals enhanced its global training on regulatory compliance and learning agility by implementing the SAP SuccessFactors Learning Management System with Deloitte, significantly reducing training time and fostering a digital learning environment for its workforce.