Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
272 results
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Dalmia Bharat Group Mitigates Access Risks in Growing SAP Landscape
Dalmia Bharat Group – whose businesses cover products ranging from cement to sugar – was growing at an impressive rate. The company expanded from $400 million to $2 billion in the course of a decade, much of this growth stemming from acquisitions of new manufacturing facilities. Such a rapid rate of acquisitions brought its own…
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New England Biolabs Undergoes Technology Strategy Shift
When New England Biolabs (NEB), a provider of materials for genetic research, started experiencing double-digit growth, it became apparent that manually tracking inventory in notebooks, spreadsheets, and home-grown applications would no longer support the demand of its customers. And, because of the nature of the industry, traceability of raw materials and product costing was of…
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Microbattery Powers Up a New Customer-Facing Storefront
Online shopping has become the new normal – and it’s an important way for small businesses to make their products available to potential customers. But the technology supporting ecommerce is not always easy for a small business to run. This was something Microbattery knew well; its business depends on ecommerce, but the solution it employed…
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Heidelberg University Hospital Partners with SAP to Improve the Health and Well-Being of Underprivileged Patients
Every year, 500,000 women worldwide are newly diagnosed with cervical cancer. To help prevent this disease, Heidelberg University Hospital developed a project using a biomarker that would help determine if a woman infected with HPV was at risk for developing cancer, enabling early, life-saving treatment for that woman. But reaching women in developing countries to…
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How AdminaHealth Helps Companies Transition to and Manage Self-Funded Healthcare Plans with SAP Business All-in-One
For many organizations, creating a self-funded healthcare plan for employees is an attractive option for managing or even reversing rising healthcare costs and insurance premiums. With these savings come new complexities, however, as many of the administrative tasks once held by the insurance companies now fall on the organization. Enter AdminaHealth – a company primed…
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Creating a Culture of Collaboration at Sargent & Lundy
When power project services company Sargent & Lundy was faced with the need to empower new staff with the knowledge to succeed, business leaders recognized the immediate need for capturing expert knowledge from seasoned, in-house specialists before they reached retirement age. This institutional knowledge could – and should – be shared with their increasingly global…
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Sealed Air Packages an Improved Customer Experience
As producers of packaging materials, Sealed Air – the inventors of Bubble Wrap – helps organizations deliver products to their customers. Recently, Sealed Air has been focusing much of its energy on delivering better service to its own customers, embarking on a project to realign its customer service processes to new demands. This change, driven…
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How Thomas Cook Group Airlines Keeps Pace with Evolving Tourism Industry
The digital economy is taking the travel and tourism industry to new destinations, and Thomas Cook Group Airlines knew it had to make the journey to digital business. As part of the airline provider’s digital business strategy, it strove for ways to automate, standardize, and streamline its processes. Previously, the airline’s IT landscape consisted of…
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SCHOTT KAISHA Bottles a Fresh Start
SCHOTT KAISHA is a prolific provider of containers for the pharmaceutical industry, but as its business increased, the organization’s legacy system could not contain its growth. The company needed a systems upgrade if it was going to keep up with the pace of production. To do so, it partnered with Deloitte to undergo an SAP…
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Merck Focuses on Data-Driven Platform Strategy
Merck & Co., one of the world’s largest healthcare companies, has seen its data explode since it first implemented SAP Business Warehouse (SAP BW) on a third-party database that started to struggle as Merck’s massive data volumes hit the 15TB mark. To enable deep analytics insights and real-time access to all its growing data, Merck…
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