Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
338 results
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Zoetis Partners with Serrala to Optimize Global Order-to-Cash Process
Organizations are constantly in flux, expanding their offerings and their geographic footprint. In order to keep up, finance teams must constantly stay on the cutting edge, updating core business processes like end-to-end order-to-cash (OTC), which encompasses cash applications, credit applications, and collection activities. Zoetis, a global animal health company, faced this situation. Zoetis teamed up…
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Carhartt’s Move to SAP S/4HANA
Carhartt needed to build the resilience to live up to its legacy and provide products for the people who depend on them, whether for work, play, or fashion. Embedding resiliency into order-to-cash processes, Carhartt recently implemented SAP S/4HANA. This new, intelligent foundation for core business processes, including ERP, empowered the company to take advantage of…
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How Harrods Uses SAP Improve Customer Experience
Harrods consolidated relevant data from vendors and others into its backend to build a web app that lets shoppers personalize merchandise on their shopping journey from browsing to home delivery. Mastering SAP Premium Access Membership Required You must be a Mastering SAP Premium Access member to access this content.Join NowAlready a member? Log in here
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Modernizing Hiring Practices Through SAP SuccessFactors
Many organizations are still relying on outdated manual processes when posting and trying to fill open positions. These processes can be difficult to master as well as time consuming, overburdening human resources teams. In this case study, we will review the case of ProHealth Care, a Waukesha, Wisconsin-based health care provider was having a hard…
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How BMO Modernized Their Finance Platform to Derive Business Insights
Bank of Montreal sought to find a platform that could help simplify and streamline business processes while also providing more up to date financial information – a must in the banking industry. To help meet these needs, BMO turned to SAP S/4HANA finance to help redirect its focus from generating financial information to deriving insights…
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SAP Build Apps
Pif Paf Alimentos launched a mobile application for its maintenance technicians using SAP Build Apps. The enterprise-grade app integrated seamlessly with its existing SAP technology architecture, powered by SAP Business Technology Platform (SAP BTP), allowed them to build apps in a low-code manner with drag-and-drop user interfaces (UIs) for common app components. Mastering SAP Premium Access…
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Florida Power & Light switches on Rev-Trac
Florida Power & Light (FPL), one of the largest electric utilities in the United States, faced challenges with its increasingly complex SAP landscape. The volume of SAP change increased rapidly, and problems such as overtakes, overwrites, and collisions of changes generated outside of production threatened stability. FPL realized that its existing change control tools were…
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Hawaiian Electric powers up SAP change management with Rev-Trac
Hawaiian Electric needed a more efficient and cost-effective way to manage SAP changes across its multiple landscapes. To address this challenge, they implemented Rev-Trac, an automated SAP change management platform, which reduced manual effort and simplified the delivery of SAP applications and enhancements. The automation technology also enabled the company to address risky overtake and…
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Twinings implements PreBilt™ for SAP WM
Twinings famously known for producing high quality tea, faced challenges with stock accuracy and time-consuming tasks due to outdated software, which hindered their warehousing operations. However, after deploying PreBilt, a suite of mobile applications, the company experienced significant benefits such as increased employee engagement, improved ease of use, greater stock accuracy, and elimination of paperwork.…
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PreBilt™ for EWM – Deli Home Case Study
Deli Home, a supplier of custom timber products for the home improvement market, deployed a rapid deployment mobile solution called PreBilt to extend SAP Extended Warehouse Management (EWM) to its warehouses in the Netherlands. Initially, Deli Home was exploring a low-code platform to build a mobile solution but found that it would have delayed the…
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