Case Studies
Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.
305 results
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Case Study: Implementing a multi-site connected fieldworker solution for SAP
What does it take to implement a multi-site connected fieldworker solution successfully and ensure seamless integration with SAP? In our latest article, we share insights from BlueScope Steel on how they implemented a connected fieldworker solution with Obzervr and as part of their global Asset Intelligence Program. __ BlueScope is one of the world’s leading…
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Accenture boosts continuous change management, data-driven business outcomes, and technology ROI with WalkMe
Since implementing WalkMe, Accenture has helped to reduce selected categories of support requests by 40% with WalkMe interventions, helped to accelerate the adoption of business process and capability updates by 45%, and helped to return 25,000 productivity hours to the business each month, giving employees more time to focus on their core work.
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Origin reduces support tickets by 70%, automates HR processes, and enables teams to focus on work that matters
Origin, one of Australia’s leading energy companies, relies on SuccessFactors for its HR software. But they needed to customize various processes, optimize Origin-specific journeys, and reduce their monthly help-desk ticket volume (originally 7,000 tickets a month for various tasks).
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How Deloitte Leveraged WalkMe for SAP S/4HANA Implementation Success
In this video, we discuss an implementation of SAP S/4HANA for a large manufacturer and distributor of agricultural products. Learn how Deloitte advised the client on utilizing WalkMe as a digital adoption platform to support their sales team and reduce errors. By segmenting processes into 40 advanced solutions within WalkMe, including step-by-step walkthroughs and role-based…
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How Nestlé simplified, streamlined, and scaled SAP across the business
In this short video, Nestlé shares how they approached their SAP portfolio with a focus on simplicity, scalability, and employee experience. By integrating WalkMe into their SAP environments, Nestlé was able to streamline key workflows, simplify ongoing change management, support employees in real-time, and ensure smoother day-to-day operations without disrupting productivity. See how Nestlé’s digital…
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Douglas Pharmaceuticals
Douglas Pharmaceuticals enhanced its global training on regulatory compliance and learning agility by implementing the SAP SuccessFactors Learning Management System with Deloitte, significantly reducing training time and fostering a digital learning environment for its workforce.
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Invetech’s Digital Transformation Journey
Invetech partnered with Deloitte to implement SAP’s S/4HANA Public Cloud, transforming its outdated ERP system to streamline operations, facilitate in-house manufacturing, and enhance product development in healthcare innovation, completing the project on time and on budget.
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Case Study – Glen Dimplex: IDoc Management Console
Glen Dimplex is a global leader in the design and manufacture of sustainable, efficient and desirable heating and ventilation solutions for domestic and commercial environments. A leading presence in Europe, Glen Dimplex Group serves global markets and has more than 8,500 employees worldwide.
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Case Study – Airnov Healthcare Packaging: SAP Support
Airnov Healthcare Packaging, a global leader in healthcare packaging solutions, partnered with The Config Team for comprehensive SAP support during its transition out of its parent company’s system, benefiting from personalized service, reduced IT costs, and effective management across multiple time zones.
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Case Study – Church and Dwight: PreBilt TM
Church & Dwight is a leading U.S consumer goods company with a rich history and a diverse portfolio of trusted household and personal care brands.
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