SAP IT Automation
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What Is IT Automation?
IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.
IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.
What Is IT Automation?
IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.
IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.
What Is SAP IT Automation?
SAP IT automation refers to automating manual, repetitive IT processes within the SAP ecosystem of products. SAP has several IT automation products and services, including:
SAP Process Automation — an artificial intelligence (AI)-powered, no-code solution for workflow management. The process automation solution offers prebuilt capabilities, templates, and content designed specifically to work with SAP solutions. It relies on integration and automation content from SAP Business Technology Platform (SAP BTP) and offers native integration with SAP application stack solutions.
SAP Intelligent Robotic Process Automation — a solution that automates repetitive manual processes by creating, scheduling, managing, and monitoring intelligent bots. It can redirect resources to high-value activities and processes. Using the solution, SAP customers can create attended bots, which are suitable for actively managing the bots or if the process requires intermittent decision-making, or unattended, which automatically execute a complete process using triggers without human intervention.
SAP Automation Pilot — a service that provides operations experts with predefined content and no-code ability to automate their manual operations to work on top of SAP BTP. The service enables developers to automate repetitive DevOps tasks without coding.
Additional Resources for SAPinsiders
New Automation Needed for Modern IT Environments. This article examines the increasing diversity of the IT landscape and the need to use automation to unite diverse systems. “Automation is the glue that keeps this landscape operating effectively. It doesn’t matter what your landscape looks like; it needs to be glued together,” says Devin Gharibian-Saki, Chief Solutions Officer at Redwood Software.
Vendors that can help SAP customers with IT automation include: Blackline, Conexiom, Panaya, Red Hat, Rev-Trac, Serrala, smartShift, Stonebranch, Tech Mahindra, Trintech, Worksoft, and Xsuite.
942 results
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Why Greenfield is an Option You May Not Have Considered—But Should
Published: 09/December/2020
Reading time: 6 mins
By Robert Holland, VP Research, SAPinsider SAPinsider research found that 47% of those who are moving to SAP S/4HANA currently plan on performing a system conversion, while 41% plan on a new implementation. However, many organizations make this choice because they believe that their existing ECC system may be too complex, or have too much…
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Elevated Need for Financial Close Transformation Across Mid-Market Organizations
Published: 07/March/2023
Reading time: 2 mins
Mid-market organizations recognize the need to transform their financial close processes to improve financial closing efficiency. Findings from SAPinsider’s Financial Close Transformation benchmark report show that 76% of mid-market survey respondents still heavily rely on manual methods and legacy tools during the closing cycle, resulting in financial close inefficiencies. It helps explain why automation is…
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Tricentis Unveils Autonomous Testing with Agentic AI
Published: 25/June/2025
Reading time: 3 mins
Tricentis announced a new agentic AI strategy aimed at enhancing software quality engineering through innovations like remote Model Context Protocol servers and autonomous test automation, promoting flexible, AI-driven testing solutions tailored for complex enterprise environments.
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Quickly Find Errors When Replicating mySAP CRM Data to ECC
Published: 15/May/2006
Reading time: 7 mins
Learn how a debugging session speeds up the time it takes to uncover the cause of an error when replicating mySAP CRM business partner data to mySAP ERP Central Component. Key Concept You use Business Documents for data exchange and data processing within mySAP CRM. They serve as data containers for processing business objects that...…
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Amplify Your Customer Knowledge: View SAP BW Data in mySAP CRM Automatically
Published: 15/April/2006
Reading time: 11 mins
Learn how to view SAP BW data directly in mySAP CRM without running manual queries. This technique, which involves Easy Enhancement Workbench and Analysis Process Designer (APD), allows you to view supplementary customer information (e.g., how much revenue a particular customer generates for your company) within a mySAP CRM dialog screen. Key Concept Easy Enhancement...…
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Navigate Within WAD Reports Using Data Provider – Information (XML)
Published: 21/April/2011
Reading time: 7 mins
Understand the basic functionality of the Data provider – Information (XML) tool within Web Application Designer 7.0. A business scenario shows how to use it to navigate a report back and forth within a list of values. Key Concept One of the new objects in Web Application Designer 7.0 is the Data provider – Information...…
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Accelerate Your Closing Process with mySAP ERP New G/L and New Functions
Published: 15/June/2006
Reading time: 14 mins
Fast period closing enables quick identification, investigation, and elimination of accounting problems. Here’s how to take advantage of mySAP ERP’s new G/L and new functions in accounting for your fastest closings yet. Key Concept In period-end closing, a company compiles information at the end of a fiscal period. Many departments of a company contribute to...…
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Manage Credit Card Expenses with mySAP ERP Travel Management
Published: 15/September/2005
Reading time: 15 mins
SAPexperts HR/FinancialsmySAP ERP Travel Management supports expense reporting and management of all types of corporate credit cards and business travel activity. Learn what the options are, what other companies are doing, and how you can leverage your systems to save money, streamline processes, and prevent fraud. Key Concept SAP Travel Expense enables the importing of...…
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How to Create a Custom Metric to Monitor Email and Fax Transmissions
Published: 24/January/2013
Reading time: 10 mins
ManagerStep through the process of creating two custom metrics: one within Computing Center Management System (CCMS) and one in SAP Solution Manager 7.1 Technical Monitoring. These metrics work together to monitor the transmission of faxes and emails. The integration of the two metrics allows for an alert to be sent when failed transmissions are detected....…
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Integration Aspects of Global Available-To-Promise: The Integration of SAP SCM and SAP ECC Necessary to Implement Global ATP
Published: 07/February/2012
Reading time: 23 mins
Learn about the key integration points between SAP Supply Chain Management (SCM) and SAP ERP Central Component (SAP ECC) required to effectively implement Global Available-To-Promise (Global ATP). Understand the configuration and master data elements that can influence this integration and learn about the potential impact of Global ATP on the order fulfillment processes. Key Concept...…
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