SAP IT Automation
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What Is IT Automation?
IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.
IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.
What Is IT Automation?
IT automation is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Modern IT environments need to be able to scale faster than ever, and IT automation is vital to making that happen.
IT automation is a powerful tool that can provide significant cost savings and allow IT staff to focus on strategic rather than administrative work. A range of data center and cloud operations can be automated, resulting in faster operations. A fully automated environment can reduce the time-to-delivery for production-ready resources from weeks to less than a day.
What Is SAP IT Automation?
SAP IT automation refers to automating manual, repetitive IT processes within the SAP ecosystem of products. SAP has several IT automation products and services, including:
SAP Process Automation — an artificial intelligence (AI)-powered, no-code solution for workflow management. The process automation solution offers prebuilt capabilities, templates, and content designed specifically to work with SAP solutions. It relies on integration and automation content from SAP Business Technology Platform (SAP BTP) and offers native integration with SAP application stack solutions.
SAP Intelligent Robotic Process Automation — a solution that automates repetitive manual processes by creating, scheduling, managing, and monitoring intelligent bots. It can redirect resources to high-value activities and processes. Using the solution, SAP customers can create attended bots, which are suitable for actively managing the bots or if the process requires intermittent decision-making, or unattended, which automatically execute a complete process using triggers without human intervention.
SAP Automation Pilot — a service that provides operations experts with predefined content and no-code ability to automate their manual operations to work on top of SAP BTP. The service enables developers to automate repetitive DevOps tasks without coding.
Additional Resources for SAPinsiders
New Automation Needed for Modern IT Environments. This article examines the increasing diversity of the IT landscape and the need to use automation to unite diverse systems. “Automation is the glue that keeps this landscape operating effectively. It doesn’t matter what your landscape looks like; it needs to be glued together,” says Devin Gharibian-Saki, Chief Solutions Officer at Redwood Software.
Vendors that can help SAP customers with IT automation include: Blackline, Conexiom, Panaya, Red Hat, Rev-Trac, Serrala, smartShift, Stonebranch, Tech Mahindra, Trintech, Worksoft, and Xsuite.
942 results
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Mastering SAP Connect 2025 in June, now in conjunction with SAP Spend Connect
Published: 09/April/2025
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Mastering SAP Connect 2025, scheduled for June 5–6 in Gold Coast, Australia, will introduce a new dedicated Procurement Track alongside existing sessions on Enterprise Asset Management and Supply Chain Management, aiming to enhance collaborative learning and resilience in SAP solutions.
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Mastering SAP and SAP TechEd in person in Sydney
Published: 27/June/2025
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Mastering SAP is pleased to announce Mastering SAP Collaborate an SAP TechEd on Tour event, the official APAC stop for SAP TechEd on Tour on 12 – 14 November 2025. The Sydney event is where the peer-led and expert content of Mastering SAP combines with the indepth tech content of SAP TechEd to deliver a…
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Complementing SAP BTP with Second-Party Optimization Tools
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SAP BTP isn’t the easiest to operate but it’s the number one SAP-recommended platform for custom app development. Second-party tools can help.
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What Appian World 2026’s Customer Stage Tells APAC SAP Leaders
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For APAC SAP leaders navigating complex SAP S/4HANA migrations, Appian World 2026 showcased why a wrap, don’t wait approach to ERP modernization is accelerating ROI, establishing AI guardrails, and fundamentally changing the business case for digital transformation.
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Zespri begins Phase 2 of digital transformation with SAP S/4HANA
Published: 02/October/2024
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Zespri, a New Zealand kiwifruit marketer, has saved NZD1 million in infrastructure costs, NZD2 million in profit and loss, and 15,000 hours in productivity over six years, and is now entering Phase 2 of its digital transformation with SAP S/4HANA to enhance its finance and supply chain processes while also implementing the SAP Sustainability Control…
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Hexadius and SecurityBridge to Fortify SAP Cybersecurity in APAC
Published: 12/March/2025
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SecurityBridge and Hexadius have partnered to enhance SAP security in the APAC region by integrating advanced cybersecurity technology with governance and compliance expertise, providing enterprises with real-time threat detection, automated monitoring, and a comprehensive end-to-end security framework.
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Onapsis Integrates SAP Threat Intelligence with CrowdStrike Falcon SIEM
Published: 12/September/2025
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Onapsis has integrated with CrowdStrike Falcon Next-Gen SIEM to enhance security and visibility for SAP applications, enabling organizations to better detect threats, comply with regulations, and ensure operational resilience amid rapid digital transformation in the APAC region.
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Categorize Your SAP Service Desk Tickets to Drive Support Process Optimization
Published: 11/March/2011
Reading time: 13 mins
ManagerUnderstand the importance and effective use of SAP support tickets categorization. The categorization feature in SAP Solution Manager’s Service Desk functionality provides guidelines for analysis and actions based on ticket categorizations. Key Concept Reduction in IT operating costs is the primary goal of CIOs, so improving and optimizing operations is a key concern for SAP...…
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Bringing ccBPM-based Integration Processes to SAP NetWeaver PO: Why Automation Doesn’t Work
Published: 15/January/2013
Reading time: 11 mins
SAP NetWeaver Process Orchestration (PO) 7.31 offers a new way to build stateful integration processes using the new graphical standard Business Process Model and Notation (BPMN) for modeling as well as executing processes. Learn about potential problems you have to tackle while bringing your existing Business Process Execution Language (BPEL)-based old cross-component Business Process Management...…
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Get Started with Cloud Computing and SAP Today
Published: 21/June/2010
Reading time: 18 mins
Thinking about cloud computing? Not sure how to get started? Discover the different types of cloud computing models with a focus on Infrastructure as a Service. Included are immediate SAP use cases for applying cloud technology, SAP-specific challenges and support considerations, and guidelines for building your own hybrid cloud. Key Concept Infrastructure as a Service...…
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