SAP Order Management


Supply Chain Management: SAP Order Management

High volume, high velocity, high expectation. These are the three key consequences of the rise of e-commerce and customer expectation today. The smoother and faster the flow, the more orders the company can process, and the quicker the business is able to grow.

Order Management Simply Defined

Order management refers to the process of receiving, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer gets the package. Some challenges for companies today include human errors, process backlogs, visibility, transportation errors, and poor communication.

An order management system can automate and streamline the ordering processes, with some companies choosing SAP Order Management for a solution. The entire process generally consists of accepting an order, picking, packing, and shipping the items. The SAP Hybris Order Management module helps organizations streamline the order processes across all the channels. Different search options are available under each category, where users can search for all the orders. Some options are delivery, pickup, or list of all orders available.

Supply Chain Management: SAP Order Management

High volume, high velocity, high expectation. These are the three key consequences of the rise of e-commerce and customer expectation today. The smoother and faster the flow, the more orders the company can process, and the quicker the business is able to grow.

Order Management Simply Defined

Order management refers to the process of receiving, tracking, and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer gets the package. Some challenges for companies today include human errors, process backlogs, visibility, transportation errors, and poor communication.

An order management system can automate and streamline the ordering processes, with some companies choosing SAP Order Management for a solution. The entire process generally consists of accepting an order, picking, packing, and shipping the items. The SAP Hybris Order Management module helps organizations streamline the order processes across all the channels. Different search options are available under each category, where users can search for all the orders. Some options are delivery, pickup, or list of all orders available.

5 Simple Ways to Improve Order Management are:

  1. Employee engagement
  2. Sync the customer order system to the inventory
  3. Make it simple and useful to the customer
  4. Automate, automate, automate
  5. Consolidate order channels.

Take control of your process operations and put your customer relationships first. Order management relies upon almost every department in a company. From a customer service team to the warehouse staff, the accounting department through to delivery partners. When mastered effectively, order management ensures a business’s workflow runs smoothly. This is achieved by establishing efficient processes to keep it moving forward, maintaining customer satisfaction, and protecting a company’s reputation.

Benefits of SAP Order Management:

  • Increased revenue
  • Increased customer satisfaction
  • Reduce inventory carrying costs
  • Achieve greater employee productivity.

Vendor partners offering software solutions or operational intelligence solutions are: SAP, Gib, or OpsVeda.

Key Considerations for SAPinsiders are:

  • Order Management Automation: Ensuring a Successful Implementation in any Environment. Watch the webinar to introduce automation to your order management processes and transform the effects on your cashflow.
  • Real-Time Inventory and Order Visibility: Key for Successful Supply Chain Management. Probodh Chiplunkar at Ithena Technologies shares an article on how today’s technological landscape affects business organizations. Transparency can increase customer retention and reach, helping companies achieve successful and profitable omnichannel ordering capabilities.

947 results

  1. Take Control of Order Confirmations with Backorder Processing in APO

    Published: 15/March/2007

    Reading time: 36 mins

    Find out how the sort profile and filter type affect backorder processing (BOP). In this example based on a real-world scenario, see how the author developed a workaround that allowed the company to use the material availability date as a sort criterion for BOP. Key Concept Backorder processing (BOP) is a critical step in sales...…

  2. Effectively Manage Your Customer Service Business Function by Using SAP’s Integrated Service Order Functionality

    Published: 17/June/2011

    Reading time: 16 mins

    See how service order functionality integrates with the controlling function to record, track, and manage both costs and revenues resulting from service functions for some of the common customer service scenarios. Key Concept Customer service (CS) order functionality helps you capture the desired level of detail pertaining to activities and resources used to carry out...…

  3. Control Manufacturing Cost Even when Production Planning Runs in a Non-SAP System

    Published: 24/July/2013

    Reading time: 12 mins

    See how to configure your SAP system to use CO production order functionality and learn tips about completing processes and transactions with this functionality. Key Concept A CO production order is an internal order that is used to capture plan and actual manufacturing costs. Its functionality is similar to other manufacturing orders, such as production...…

  4. How Companies Use Service Management to Increase Revenue and Retain Customers

    Published: 03/June/2009

    Reading time: 17 mins

    Find out how companies are using different service delivery models — including service contracts and product service letters — to transform their service processes to maximize service revenues. In addition, take a look at service billing using CRM Billing and contract entitlements before and after service is provided. Key Concept Service order management allows users...…

  5. Integration Aspects of Global Available-To-Promise: The Integration of SAP SCM and SAP ECC Necessary to Implement Global ATP

    Published: 07/February/2012

    Reading time: 23 mins

    Learn about the key integration points between SAP Supply Chain Management (SCM) and SAP ERP Central Component (SAP ECC) required to effectively implement Global Available-To-Promise (Global ATP). Understand the configuration and master data elements that can influence this integration and learn about the potential impact of Global ATP on the order fulfillment processes. Key Concept...…

  6. Customer experience

    Obzervr’s Workorder Management Solution Transforms Field Data into Actionable AI Insights

    Published: 11/December/2024

    Reading time: 3 mins

    Obzervr enhances SAP’s field mobility with a cloud-based work order management solution that streamlines asset maintenance for mining and other industries by automating administrative tasks, improving safety, and utilizing AI for predictive maintenance and real-time data integration.

  7. Unlock seamless SAP change management with Rev-Trac’s Enhanced References

    Reading time: 3 mins

    Rev-Trac’s Enhanced References feature streamlines SAP change management by linking multiple Jira subtasks, ServiceNow records, and automated test cases to a single SAP change request, thereby improving tracking, governance, and integration across IT operations and development.

  8. AssetHive Makes Official Debut, Targets Supply Chain and Asset Management Service, Solution and Knowledge Transfer

    Published: 25/November/2024

    Reading time: 4 mins

    AssetHive, a newly launched consortium of five independent service providers, aims to enhance asset management and supply chain solutions in asset-intensive industries by leveraging their collective expertise while maintaining a customer-centric approach free from the bureaucracy of larger entities.

  9. Make-to-Order WIP and Cost of Sales: You Have Three (Not Two)

    Published: 15/October/2003

    Reading time: 10 mins

    A subtle but important difference in the way you can have the CO module calculate work in process (WIP) and cost of sales (COS) sneaked into R/3 way back in Release 4.0. Thanks to the vocabulary words selected to describe this new option – “Valuated Sales Order Stock with Sales Order Controlling” – few people,...…

  10. ERM Addresses Groundswell of Corporate Sustainability Regulations, Leaning on SAP Partnership

    Published: 18/December/2024

    Reading time: 4 mins

    Environmental stewardship in supply chains is increasingly prioritised by corporations, exemplified by ERM’s focus on compliance management, sustainability, and innovative solutions like emissions.AI, as they collaborate with SAP to enhance ESG reporting and help clients in diverse industries meet regulatory standards while addressing decarbonisation and sustainability challenges.