SAP Quality Management


What Is Quality Management?

Quality management (QM) ensures that a product or service is consistent. QM consists of four main components: quality planning, quality assurance, quality control, and quality improvement. QM focuses on long-term quality goals through the implementation of short-term initiatives.

A QM system tracks processes, procedures, and responsibilities for achieving QM policies and objectives. It helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency continuously. Each component of a QM system helps achieve the overall goals of meeting the requirements of the customers and the organization.

What Is SAP Quality Management?

What Is Quality Management?

Quality management (QM) ensures that a product or service is consistent. QM consists of four main components: quality planning, quality assurance, quality control, and quality improvement. QM focuses on long-term quality goals through the implementation of short-term initiatives.

A QM system tracks processes, procedures, and responsibilities for achieving QM policies and objectives. It helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency continuously. Each component of a QM system helps achieve the overall goals of meeting the requirements of the customers and the organization.

What Is SAP Quality Management?

As a component of SAP ECC, SAP Quality Management (QM) empowers organizations to implement and run quality control processes. SAP QM prevents defects, enables continuous process improvement, and institutes sustained quality control programs. In addition, it manages quality certificates and addresses problems with the help of quality notifications.

The following components are available in QM: basic data, inspection planning, QM in procurement, QM in sales and distribution, inspection lot processing, results recording, defects recording, sample management, quality information system, dynamic modification of the inspection scope, quality certificates, quality notifications, and test equipment management.

Further Resources for SAPinsiders

Exploit SAP Quality Management to Handle External Activities. In this article, Dr. Gaetano Altavilla, a senior SAP practice manager, explains the main QM functionalities relevant for external activities during the production process in the case of discrete manufacturing. He uses the QM, materials management, production planning, and financial accounting modules.

How to Post Real-Time Usage Decisions with the Automatic Usage Decision Functionality in SAP Quality Management. Computer engineer Caetano Almeida describes the necessary customizing steps and technical prerequisites to implement an automatic usage decision immediately after posting the results recording in SAP QM.

SAP QM Vendor Release: Putting Quality Management in Control of Vendor/Material Releases. Doug TenBrock, a Senior QM Consultant, explores the integration power of SAP QM vendor release and what you need to set up to trigger the functionality.

Vendors that can assist SAP customers with QM include: Axeon, Enowa, Panaya, PwC, and Xsuite.

1092 results

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    Published: 18/September/2025

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    See how to reward a regular vendor who has been supplying a good quality product for a long time by providing reduced inspection requirements. That means not every delivery goes through a stringent quality control test. If a problem is identified in the supplied goods, you can change to normal or tightened inspection. You can...…

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    Published: 24/December/2013

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    Discover how you can easily configure an incoming quality certificate in the quality management (QM) module and implement it with the requisite and varied levels of controls. Learn how to set up automatic reminders for goods delivered by vendors without the accompanying quality certificates and escalate them for timely action. Key Concept The procurement process...…

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    Mastering SAP is proud to announce the recipients of the second 2024 intake for the inaugural Mastering SAP Women in SAP Scholarship.  The scholarship was launched to help women in SAP customers who are early in their SAP career to access the connections and knowledge of the Mastering SAP community, especially in the Enterprise Asset…