SAP RPA

What Is Robotic Process Automation?

Robotic process automation (RPA) refers to a set of tools that use technologies to replicate back-office and repetitive tasks that are done manually by humans. Examples of such tasks are data extraction, populating forms, file transfers, etc. RPA tools deploy scripts which mimic human processes and are also able to execute various activities and transactions across software systems that are unrelated. These technologies use rule-based software to perform business process tasks at a high-volume, thereby allowing humans to focus on more critical or innovative work. RPA technologies allow executive leaders and other key decision makers to propel their digital transformation journeys and extract a high return on investment (ROI) from their workforce.

What Is Robotic Process Automation?

Robotic process automation (RPA) refers to a set of tools that use technologies to replicate back-office and repetitive tasks that are done manually by humans. Examples of such tasks are data extraction, populating forms, file transfers, etc. RPA tools deploy scripts which mimic human processes and are also able to execute various activities and transactions across software systems that are unrelated. These technologies use rule-based software to perform business process tasks at a high-volume, thereby allowing humans to focus on more critical or innovative work. RPA technologies allow executive leaders and other key decision makers to propel their digital transformation journeys and extract a high return on investment (ROI) from their workforce.

Benefits of RPA

RPA tools deliver many benefits for the clients. Some of the key benefits are:

• No or low coding: RPA tools today do not require developers to generate automation. Intuitive drag-and-drop interfaces can be used to create automation workflows.
• Cost savings: RPA tools increase productivity by reducing workloads.
• Enhanced customer experience: RPA allows humans to focus on innovation and customer interactions, thereby enhancing customer experience.
• Improved employee morale: RPA allows humans to focus on more interesting and productive tasks, thereby increasing workforce morale.
• Better accuracy and compliance: Human errors are eliminated, which often leads to better process accuracy and quality.

What Should You Look For in an SAP RPA tool

There are a plethora of RPA tools in SAP ecosystem. Not all of them are the same. However, when it comes to evaluation, some tools are definitely better than others. At a high level, you can use three key characteristics to evaluate RPA tools:

• Self-service. The tool should be easy to use with almost no coding involved. Tool setup should be intuitive and fast. Self-service means that it can be leveraged by users with all levels of expertise.
• The tool should enable you to automate transactions across many business processes, within the SAP system as well as any legacy systems.
• Incorporates several best-of-breed technologies. Examples of these technologies include UI recording, optical character recognition, and self-healing.