SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

593 results

  1. Team Liquid’s Winning Formula on Show in November: How SAP and AI Are Redefining Competitive Performance

    Published: 17/October/2025

    Reading time: 3 mins

    In the high-stakes world of esports, where milliseconds can determine victory or defeat, Team Liquid has discovered that elite performance isn’t just about player skill—it’s about building elite systems. And they’re bringing that philosophy to SAP users everywhere. Jesse Hart, Senior Director of Sports Science and Analytics at Team Liquid, will present the keynote at…

  2. Mastering SAP Announces Women in SAP Scholarship

    Published: 07/March/2024

    Reading time: 4 mins

    Mastering SAP today announced the Mastering SAP Women in SAP Scholarship for women new to the SAP world. The scholarship program, valued at over $70,000, is designed to provide women* new to the SAP ecosystem with a learning and networking opportunity to kick-start their SAP career. Mastering SAP will provide 20 scholarships annually split across…

  3. Mastering SAP Announces Advisory Committee for 2025 Sydney Collaborate Conference

    Published: 06/August/2025

    Reading time: 3 mins

    Sydney, NSW – 6 August 2025 – Mastering SAP today announced the 25 end users, SAP experts, SAP Mentors and SAP Champions appointed as the Sydney event Advisory Committee. As an official SAP TechEd on Tour event, the advisory committee brings both indepth technical and business understanding to guide the event content for the APAC…

  4. Quickly Develop SAPUI5 Applications with AppBuilder

    Published: 09/October/2014

    Reading time: 17 mins

    Ameya Pimpalgaonkar shows how to use AppBuilder, which is a proof-of-concept tool that SAP has released to help developers adopt SAPUI5. Key Concept SAP AppBuilder is a browser-based tool for rapid SAPUI5 application development. It allows you to concentrate on application functionality rather than worrying about user interface (UI) design by providing UI drag-and-drop features....…

  5. SAP Labs Singapore Fuels AI Innovation Through Talent and Strategic Partnerships

    SAP Showcases New AI Customers Across APAC

    Published: 06/February/2025

    Reading time: 3 mins

    During SAP’s FY2024 earnings call, strong cloud revenue growth, particularly in the Asia Pacific and Japan region—attributed to the increased adoption of AI in 50% of deals—was highlighted, showcasing the company’s commitment to embedding 400 AI use cases by 2025 and emphasizing the significant impact of Business AI on various organizations throughout the region.

  6. SAP Cloud ALM – The essential tool for any SAP Cloud implementation

    Reading time: 3 mins

    After over 20 years of experience with SAP, I’ve found SAP Cloud ALM to be an efficient, user-friendly tool for managing the entirety of SAP projects, providing integrated project management capabilities, real-time visibility, and cost-effective solutions that enhance collaboration and streamline SAP S/4HANA implementations.

  7. IBM Power

    IBM is RISE with SAP’s New Hyperscaler Option

    Published: 10/July/2025

    Reading time: 4 mins

    SAP has launched RISE with SAP on IBM Power Virtual Server, enabling existing SAP S/4HANA customers to migrate to SAP Cloud ERP more efficiently while maintaining architectural consistency and reducing complexity, with additional resources and tools from IBM to support the transition.

  8. SAP Simple Finance: New Options in Profitability Analysis

    Published: 29/December/2014

    Reading time: 13 mins

    Discover what changes in profitability analysis (CO-PA) when you use SAP HANA as a database. Learn how to link the general ledger and CO-PA and see what functional enhancements have been made to account-based CO-PA to provide greater transparency. Ensure that you get the best of both worlds: figures in the income statement that match...…

  9. Improve Forecast Quality with Sales Forecast Collaboration Using SNC and APO

    Published: 10/May/2012

    Reading time: 11 mins

    Find out how you can establish a direct integration between Advanced Planning and Optimization Demand Planning and the Supply Network Collaboration sales forecast collaboration process. The integration leads to a combined forecast, an integration of data, and an improved total cost of ownership. Key Concept Supply Network Collaboration (SNC) allows business partners to align, share,...…

  10. Transition to SAP S/4HANA Finance

    Published: 01/December/2017

    Reading time: 11 mins

    There are myriad options associated with a transition to SAP S/4HANA Finance, and navigating all the choices can be challenging. It’s important to make sure that you chart your optimal road map to SAP S/4HANA Finance based on the specific needs of your organization. Read the Q&A transcript with Quality Systems & Software’s Mitresh Kundalia…