SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

594 results

  1. Choose the Appropriate SAP NetWeaver BI and mySAP ERP Landscape

    Published: 01/November/2005

    Reading time: 19 mins

    Discover the deployment options for mySAP ERP 2004 and SAP NetWeaver Business Intelligence (SAP NetWeaver BI). Know your landscape choices and the sequence in which you should implement your software. Key Concept The most recent ERP release from SAP, mySAP ERP 2004, provides greater access for end users to the SAP NetWeaver platform’s features. SAP...…

  2. Manik SahaSAP_SAP Labs East Asia

    SAP Names Manik Saha Managing Director of SAP Labs East Asia

    Published: 06/March/2026

    SAP has named Manik Saha managing director of SAP Labs East Asia, a move that highlights continued investment in regional engineering talent and Business AI development.

  3. Why Shop-Floor Execution Is Still the Blind Spot of SAP® Manufacturing

    Reading time: 7 mins

    Despite advancements in data accessibility within SAP for manufacturing, a significant gap persists between planning and execution on the shop floor, where reliance on traditional methods undermines real-time visibility and responsiveness, necessitating a shift to integrating execution data seamlessly to enhance operational efficiency.

  4. Mastering SAP Announces Women in SAP Scholarship

    Published: 07/March/2024

    Reading time: 4 mins

    Mastering SAP today announced the Mastering SAP Women in SAP Scholarship for women new to the SAP world. The scholarship program, valued at over $70,000, is designed to provide women* new to the SAP ecosystem with a learning and networking opportunity to kick-start their SAP career. Mastering SAP will provide 20 scholarships annually split across…

  5. Mastering SAP Announces Advisory Committee for 2025 Sydney Collaborate Conference

    Published: 06/August/2025

    Reading time: 3 mins

    Sydney, NSW – 6 August 2025 – Mastering SAP today announced the 25 end users, SAP experts, SAP Mentors and SAP Champions appointed as the Sydney event Advisory Committee. As an official SAP TechEd on Tour event, the advisory committee brings both indepth technical and business understanding to guide the event content for the APAC…

  6. Cybersecurity SAP Patches Onapsis and Crowdstrike

    SAP’s Three Critical Security Patches for November

    Published: 14/November/2025

    Reading time: 3 mins

    On November 11, SAP released 18 new security patch notes, including three rated as critical, targeting vulnerabilities primarily in SQL Anywhere, SAP NetWeaver, and SAP Solution Manager, urging users to apply these patches as part of their cybersecurity strategy.

  7. Quickly Develop SAPUI5 Applications with AppBuilder

    Published: 09/October/2014

    Reading time: 17 mins

    Ameya Pimpalgaonkar shows how to use AppBuilder, which is a proof-of-concept tool that SAP has released to help developers adopt SAPUI5. Key Concept SAP AppBuilder is a browser-based tool for rapid SAPUI5 application development. It allows you to concentrate on application functionality rather than worrying about user interface (UI) design by providing UI drag-and-drop features....…

  8. SAP Labs Singapore Fuels AI Innovation Through Talent and Strategic Partnerships

    SAP Showcases New AI Customers Across APAC

    Published: 06/February/2025

    Reading time: 3 mins

    During SAP’s FY2024 earnings call, strong cloud revenue growth, particularly in the Asia Pacific and Japan region—attributed to the increased adoption of AI in 50% of deals—was highlighted, showcasing the company’s commitment to embedding 400 AI use cases by 2025 and emphasizing the significant impact of Business AI on various organizations throughout the region.

  9. SAP Cloud ALM – The essential tool for any SAP Cloud implementation

    Reading time: 3 mins

    After over 20 years of experience with SAP, I’ve found SAP Cloud ALM to be an efficient, user-friendly tool for managing the entirety of SAP projects, providing integrated project management capabilities, real-time visibility, and cost-effective solutions that enhance collaboration and streamline SAP S/4HANA implementations.

  10. Why Your E-Commerce Architecture Needs SAP Commerce Cloud at Its Core

    Reading time: 4 mins

    Businesses in digital trade must constantly innovate to stay ahead of the competition and provide the greatest consumer experiences. This modification involves SAP Commerce Cloud and modern e-commerce architecture. SAP Commerce Cloud’s cloud-native technology allows organisations to develop, leverage multiple platforms, and acquire customised data. Modern enterprise e-commerce with SAP uses microservices, headless commerce, and API-first to adapt…