SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
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Part 3: Plan for and Implement SAP Learning Solution’s Authoring Environment
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Members Who Inspire | Akash Kumar
Name: Akash Kumar Job Position: Solution Architect Company: HCL LinkedIn: https://www.linkedin.com/in/akashkumar1987/ Twitter: https://twitter.com/akashkumar1987 How did you first hear about SAPinsider? I first came across SAPinsider at the SAPinsider booth in the 2018 SAP SAPPHIRENOW Conference, which was my first ever SAPPHIRE event and have been a member since. If you had four more hours in your day,…
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SAPinsider 2022 Vegas : Data & Analytics Session Themes
SAPinsider events have been the most widely attended, independent networking and knowledge-sharing events in the SAP technology ecosystem for decades. After taking a hiatus from in-person events for a couple of years, due to the pandemic, SAPinsider was back with a bang this year. SAPinsider 2022 saw 3000+ members in attendance in Vegas in July…
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The Increasing Importance of SAPinsider DART Methodology
SAPinsider will be publishing Inventory Management and Optimization research reports in November 2022. If you are familiar with our research, you know that we use a proprietary framework called DART, which stands for Drivers, Action, Requirements, and Technology, to conduct our research. While we explain the methodology extensively in our reports and webinars, we believe…
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Leverage ease of compliance, scalability to make the case for finance transformation
Around 25 percent of SAP customers globally have moved to SAP S/4HANA Finance and around 24 percent are currently implementing the solution, according to research from SAPinsider (note: Mastering SAP and SAPinsider are part of the Wellesley group of companies). SAPinsider’s Benchmark report, SAP S/4HANA Finance State of the Market 2024, surveyed 124 SAP customers…
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