SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

594 results

  1. What Is Change Management and Why Is It Important? An Overview of Change Management and the Seven Precepts That Can Help Every SAP Project

    Published: 15/November/2006

    Reading time: 2 mins

    Change management is the process of matching the expectations of those affected by an implementation project to the results they are receiving — it helps people decide whether a given project is good for them. This is the first of two articles that help you successfully manage the change that comes with all projects. This...…

  2. Performing Change Management Tasks During Each Phase of an SAP Project to Achieve the Greatest ROI and Ensure Successful Implementations

    Published: 15/November/2006

    Reading time: 2 mins

    Change management isn’t just about communication and training — at its core, it is the strategy and tactics involved in convincing end users that an SAP implementation is an extension of their ability to do their jobs more easily and effectively. This is the second of two articles on how to perform successful change management....…

  3. How to Reduce the Bullwhip Effect by Following a Demand-Driven Supply Chain Strategy

    Published: 08/June/2016

    Reading time: 26 mins

    Learn how to integrate consumer demand signals to achieve a demand-driven supply chain that is used to optimize short-term forecasts and increase demand network visibility. From a demand planning perspective, planners can now compare the traditional consensus demand forecasts with a point-of-sale (POS) statistical forecast and therefore apply corrections based on true consumer demand. From...…

  4. How to Achieve Optimal Inventory Levels with SAP Integrated Business Planning for Inventory

    Published: 16/August/2017

    Reading time: 20 mins

    Learn how to achieve optimal inventory levels for raw materials, work in process, and finished products across the supply chain with SAP Integrated Business Planning. Key Concept The unified planning area, SAP Integrated Business Planning’s standard planning area, provides end-to-end business processes related to all the technical details of a planning area in SAP Integrated...…

  5. Discover the Advantages of Using EvDRE with SAP BusinessObjects Planning and Consolidation

    Published: 11/November/2009

    Reading time: 31 mins

    Learn how to design and develop reports and input schedules using EvDRE. Also find out best practices for reporting and performance improvement tips when using EvDRE with SAP BusinessObjects Planning and Consolidation (both Microsoft and SAP NetWeaver versions). Key Concept EvDRE ([Everest] Data Range Exchange) is the SAP BusinessObjects Planning and Consolidation reporting function that...…

  6. Understand the Data Model for Integration between SAP CRM and SAP Industry Specific Solution – Utilities

    Published: 23/February/2012

    Reading time: 21 mins

    Prevent data errors by learning how data is replicated between SAP CRM and SAP Industry Specific Solution – Utilities (IS-U), as well as the relationships between objects in each system. Learn several common replication errors between the two systems and how to avoid them. Key Concept The SAP CRM/SAP Industry Specific Solution – Utilities (IS-U)...…

  7. An Organization that Is Serious about Processes Is Serious about HR

    Published: 15/May/2007

    Reading time: 24 mins

    Uncover how SAP HR implementations can require significant business process reengineering efforts. Even if your HR system has already gone live, you can benefit from this fresh perspective on how to coexist successfully with other departments. Key Concept Business process reengineering is a management approach aiming at improvements by means of elevating efficiency and effectiveness...…

  8. Configure SAP BusinessObjects Planning and Consolidation for SAP NetWeaver to Optimize System Performance

    Published: 15/January/2009

    Reading time: 29 mins

    Read about the underlying architecture for SAP BusinessObjects Planning and Consolidation 7.0, version for SAP NetWeaver. Learn how to set up the connectivity between the different SAP BusinessObjects Planning and Consolidation clients and servers, and how to change different ABAP and .NET settings to optimize system performance. Key Concept The term application has several meanings...…

  9. How to Measure Forecast Accuracy with SAP APO and SAP BW

    Published: 13/November/2014

    Reading time: 15 mins

    Learn about the key considerations in designing processes for measuring forecast accuracy. See how forecast accuracy reports can be implemented using SAP APO Demand Planning (DP) and SAP Business Warehouse (BW). Key Concept Forecast accuracy is a measure of the difference between a prediction and what actually happens. It is a crucial metric in any...…

  10. Optimize Data Management in All Phases of Your SAP Implementation

    Published: 04/June/2010

    Reading time: 22 mins

    Poor data management can lead to many problems, from incorrect data, to a lack of integration, to bad analysis. Learn ways an effective data management strategy can help you in your efforts to optimize your system’s performance while increasing your compliance and reducing cost. Key Concept Data management is a critical component of running a...…