SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
598 results
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Lessons Behind the Trophies: What SAP End Users Can Learn from Award-Winning Projects in November
Glasses of champagne, shiny trophies, and tables of excited teams – there’s a lot to like about an awards night. But behind the celebrations are people who’ve wrestled with integrations, data quality, deadlines, and change. The real value of an awards program like the 2025 SAP Best Tech Awards isn’t just the glitter, it’s the…
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NEOS by Argon & Co Launches Rocket Mobile to pioneer AI in SAP logistics operations
NEOS by Argon & Co, a leader in system integration services and support, announces the launch of its latest innovation, Rocket Mobile for SAP. This certified SAP solution is set to transform supply chain operations with unparalleled AI capabilities and seamless integration. With decades of experience in delivering enterprise-grade warehouse, transportation, and inventory orchestration systems, NEOS by…
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Customer Success Story: Clean Core DNA: Belenos on SAP Cloud.
Customer Belenos Bioscience Industry: Biotech Key technologies: SAP S/4HANA Cloud, SAP Concur Go-live: 03/2025 Country: United States of America Belenos Bioscience, a biotech startup founded in 2024, raised seed funding to develop long-acting bispecific antibodies with half-life extension technology, aiming to deliver pipeline-in-a-product therapies for chronic inflammatory diseases. To meet investor expectations and prepare for…
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Successful go-live of synchronised planning with SAP IBP and SAP ePP/DS at Bachem
Customer: Bachem Industry: Pharmaceutics Key technologies: SAP IBP, SAP ePP/DS Go-live: 2024 Country: Switzerland Following the initial go-live of the SAP IBP Demand module last year, the first production site has now gone live with SAP ePP/DS at Bachem. Since last summer Bachem, a leading partner for pharmaceutical and biotech companies in the Basel area of…
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Carlsberg Britvic’s remarkable digital transformation in its warehouse operations
Customer: Carlsberg Britvic Industry: Life Sciences & FMCG – Food & Beverage Key technologies: SAP EWM Go-live: March 2024 Country: United Kingdom Driven by the rising customer expectations and market demands, Carlsberg Britvic, a prominent British soft drink producer, recognized the need to transform the warehouse management system for their UK and Ireland warehouse operations.…
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Demystifying the Global Rollout: Using Template and Implementation Projects to Manage a Global Deployment
ManagerOrganizations are increasingly seeking to reduce costs and improve enterprise agility by standardizing processes across the globe. Learn how SAP Solution Manager can help you build an SAP process template and manage the localization requirements as you roll it out across the enterprise. By using SAP Solution Manager features such as the template project, implementation...…
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Improve SAP NetWeaver PI Value Mapping Performance in a High-Volume Situation
Value mapping in SAP NetWeaver Process Integration can take up a lot of processing time and lead to poor performance. Learn how memory is consumed in high-volume scenarios with a large number of value mapping groups, which key factors affect performance, and what to do to achieve the best performance when using value mapping functionality....…
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0% Tax Code Users: Beware of a Surprise Consequence to Long-Term Database Cost!
Disk space availability is a concern for every business. It is possible that your company’s tax calculation functionality, even if you use a zero percent tax code, is slowing down your system. The author explains how a little-known table may be to blame for your company’s lack of disk space. Once your site has been...…
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Pull Sales Document Data Using a Delta Extract to Better Measure Partner Activity
See how to build a pseudo delta extract mechanism so that you can pull sales document partner function data from SAP ERP Central Component and move it to SAP NetWeaver BW. This concept allows the business to see the respective partners on sales documents or alternatively allows business users to see and measure a partner...…
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PDK Installation and Customization for SSO Access to SAP Systems: Essential Lessons for Developers and Implementation Teams
In SAP’s Enterprise Portal, iViews provide an integrated view of the business information that is vital to your organization. While SAP offers ready-made iViews, to fully realize the benefits you will want to build iViews customized to your particular organization. The Portal Development Kit (PDK) is SAP’s platform for building custom Java iViews. This article...…
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