SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
598 results
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Airlines, Spices, Solar, and Steel: Why SAP’s Most Diverse Quarter in APAC Matters
From Garuda Indonesia to Goldi Solar and Samsung Electro-Mechanics, SAP’s Q1 2026 Asia Pacific customer wins reveal a region where cloud ERP and Business AI are no longer on the roadmap — they’re in production.
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SAPinsider Showcases Women in SAP Tech
Global statistics show that even though some progress is being made, women are still underrepresented, underpaid, and often discriminated against in the tech industry. To address this disparity, SAPinsider decided to dedicate this magazine edition to sharing the amazing work women are currently doing across the SAPinsider Community. Throughout its more than 20 years of…
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APJ and ANZ are booming for SAP – and clients can boom with the right partner
SAP’s Q3 2024 results highlight Asia Pacific and Japan as its fastest-growing cloud revenue region, with FPT Software, a key partner, achieving significant client success by streamlining SAP ECC system processes, yielding a 300% faster tax submission and improved data management.
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TCS Speeds Consultant Deployment by 30% with SAP Learning Hub
Tata Consultancy Services (TCS) is reporting gains from scaling SAP skills development across its workforce. The company says it has reduced consultant readiness time by 30%, lowered training logistics costs by 45%, and increased the number of SAP-certified consultants fourfold through expanded SAP Learning Hub use and an internal program. The results show how workforce…
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How the most decorated team in esports built its edge on SAP data
Team Liquid, the top esports organization, leverages SAP’s AI technology to analyze massive gameplay data, enhancing decision-making and efficiency while saving significant manpower and costs, demonstrating a successful model for integrating AI in competitive environments.
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One mobile platform for SAP work orders and the field forms that live alongside them
One mobile platform for SAP work orders and the field forms that live alongside them Digital work orders are only part of the field work story Many leaders of asset management, maintenance or digital transformation for mining or heavy industry organisations are likely already looking at how to push maintenance work orders, inspections and forms…
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Hexadius and SecurityBridge to Fortify SAP Cybersecurity in APAC
SecurityBridge and Hexadius have partnered to enhance SAP security in the APAC region by integrating advanced cybersecurity technology with governance and compliance expertise, providing enterprises with real-time threat detection, automated monitoring, and a comprehensive end-to-end security framework.
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Women in SAP Scholarship now available as part of One-of-a-Kind Mastering SAP Collaborate, an SAP TechEd on Tour event in November
Mastering SAP today announced the Mastering SAP Women in SAP Scholarship is now open for applications. Valued at $44,000, the scholarships provide ten women new to the SAP ecosystem, the opportunity to attend Mastering Collaborate, an SAP TechEd on Tour event as guests of Mastering SAP. “With added focus on the developer and enterprise architecture…
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SAPinsider Founds Birgit Starmanns’ Memorial Scholarship
SAPinsider is launching a scholarship in memory of Birgit Starmanns, a dynamic leader, writer, SAP finance and risk expert, and regular SAPinsider contributor, who passed away earlier this year. Birgit spent more than 23 years working at SAP, moving up the organization with roles of increasing responsibility, reaching the position of Global Head of oCFO…
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Team Liquid’s Winning Formula on Show in November: How SAP and AI Are Redefining Competitive Performance
In the high-stakes world of esports, where milliseconds can determine victory or defeat, Team Liquid has discovered that elite performance isn’t just about player skill—it’s about building elite systems. And they’re bringing that philosophy to SAP users everywhere. Jesse Hart, Senior Director of Sports Science and Analytics at Team Liquid, will present the keynote at…
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