SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

585 results

  1. Four Steps to Create an Effective COE

    Published: 09/September/2010

    Reading time: 9 mins

    To get the most value for their investment, many companies create a center of excellence (COE) to oversee SAP projects and ensure their lasting success. David Jantzen and Dan Haynes of Deloitte discuss how to build a COE that can support your SAP project long after go-live. An SAP center of excellence (COE) is an...…

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    The Case for a Centre of Expertise

    Published: 05/September/2023

    Reading time: 4 mins

    Without a CoE, the business community might not know who to engage for addressing new business requirements. The CoE provides a single point of contact for everything from incident management to minor changes, major projects, and overall system governance. The CoE is tasked with coordinating between business and the overall IT organization to develop the…

  3. Boost the Success of Your COE by Developing the Right Metrics

    Published: 15/August/2008

    Reading time: 8 mins

    ManagementWith a little discipline and the right metrics, the SAP Center of Excellence (COE) can be transformed from an application support team into a key player in the business. See how the Novartis Vaccines and Diagnostics division boosted the success of its COE, and how you can apply the same techniques in your company. SAP...…

  4. An Overview of SAP EWM Shipping Cockpit Planning and Execution

    Published: 10/May/2018

    Reading time: 10 mins

    Hein Botha and David Webb explain how to set up and configure an end-to-end outbound business process using the Shipping Cockpit inside SAP’s Extended Warehouse Management (EWM) product. They describe the two functions inside the Supply Chain Cockpit: Shipping Cockpit Planning (SCOP) and Shipping Cockpit Execution (SCOE).

  5. SAP S/4HANA Finance: How to Activate and Use Additional Quantity Fields in Account-Based CO-PA

    Published: 12/August/2016

    Reading time: 8 mins

    Discover how to activate additional quantity fields in account-based Profitability Analysis (CO-PA) so that quantities are also included in reporting. These additional quantity fields are made available in the Controlling module (CO) line-item tables, CO-PA top-down distributions, and CO-PA assessment cycles. Key Concept In SAP S/4HANA Finance, up to three additional quantities can be defined...…

  6. Create Great Custom Report Design Specs for Your ABAP Team Using Table COEP

    Published: 15/November/2002

    Reading time: 8 mins

    Sometimes the only way to meet a CO reporting requirement is to have your ABAP team generate a custom program. The integrity and performance of that program depends on the quality of the instructions you give the team. Table COEP plays an important role here, because its indexes will help ensure good report response time...…

  7. VSP Global Realizes Its Vision for High-Speed Business Process Testing

    Published: 05/April/2016

    Reading time: 8 mins

    VSP Global, a leader in the eye care, eyewear, and lens technology industries, clearly saw that its manual testing practices were too slow, costly, and unable to keep up with the pace of change. The company set its gaze on more efficient, automated business process testing to save time and minimize the risk of errors.…

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    The Rise of Integration as a Strategic Imperative

    Published: 07/January/2021

    Reading time: 11 mins

    A successful business case for integration hinges on a company’s ability to start viewing it as a strategic imperative at the heart of digital transformation, which will not just save costs but generate revenue. This article uncovers what is driving the increased focus on integration today. It also shares and details some guiding principles SAP…

  9. Handle Partially Reclaimable VAT with Pro-Rata VAT Functionality in Your SAP System

    Published: 27/October/2009

    Reading time: 27 mins

    Many organizations in the EU use Value Added Tax (VAT) on certain sales. However, not all sales allow VAT charges. If you’re a company providing products that are both VAT-eligible and VAT-ineligible, how do you account for this in your system? See how to set up and customize pro-rata VAT in your SAP system. Key...…

  10. EWM Shipping Cockpit Planning and Execution: Overview

    Published: 16/April/2015

    Reading time: 7 mins

    Learn how to configure and transact with the Shipping Cockpit Framework in SAP Extended Warehouse Management (EWM) 9.1, starting with the planning stages (Shipping Cockpit Planning [SCOP]) through execution and monitoring (Shipping Cockpit Execution [SCOE]) in the outbound processes of your warehouse operation. Key Concept The Shipping Cockpit provides a single view in which the...…