While SAP Business Workflow has proven itself a beneficial and reliable resource over the years, enabling users to focus on value-added activities such as data mining and analysis rather than on time-consuming operational processes, it remains underutilized by many SAP customers. With the added workflow functionality and integration capabilities available with the latest releases of SAP NetWeaver, the time is ripe to take advantage of this technology to improve productivity across your SAP landscape. This article introduces the fundamental concepts of workflow, identifies the best uses for it, and shows you how to develop workflows using the latest toolsets and wizards to help you start implementing workflow in your organization.