Personalised, Friction-Free Workforce Experience with DXC’s Solutions

Published: 16/October/2024

Reading time: 2 mins

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Key Takeaways

⇨ A modern workplace equipped with centralised technology tools enhances employee productivity, engagement, and collaboration, enabling a more efficient work environment.

⇨ HR can leverage AI and next-generation technology to automate processes, personalise employee experiences, and align workforce capabilities with organisational strategy, driving agility and growth.

⇨ Cloud-based solutions and platforms like DXC UPtime™ provide employees with the flexibility and security needed to work effectively from anywhere, while enhancing productivity through personalised and intuitive technology experiences.

A modern workforce demands a modern workplace that equips employees with tools to deliver better, engage effectively, and collaborate to reach their productive best. Digital transformation is one of the ways in which organisations can do this, however, it requires a strategic approach for bringing the technology and people together by centralising technology tools so that employees can access all information at one place whenever they need it, while also ensuring that IT complications at work never hold up their progress, creating a more efficient and productive workplace.

HR can adopt AI and next-generation HR technology for agile, data-driven approach that increases workforce flexibility and productivity which in turn helps increase the efficiency and speed at which HR can perform. AI allows HR to automate processes more efficiently, evolve as business priorities change, and align workforce capabilities with the organisation’s strategy so that employees grow well in a dynamic environment.

HR can also harness AI to personalise employee experience more effectively. With AI, HR can provide role-based and preference-driven support; recommend personalised wellness programs or flexible benefits for each employee based on what matters most to them. Through simulating the impact of potential changes and iteratively learning from HR data, AI-driven frameworks can enable HR departments to iterate on their strategies as needed, facilitate effective change management, and deliver long-term organisational growth and agility.

As Suraj KK, Practice Leader, HXM & WFM at DXC Technology states, “SAP SuccessFactors uses these technologies to improve the employee experience and organisational agility by offering AI-driven insights for predicting employee turnover and engagement, streamlines hiring by automating job descriptions and interview questions, and uses real-time feedback analysis to quickly address employee concerns.”

Organisations can use modern workplace solutions like those from DXC Technologyto help employees work efficiently and securely, irrespective of their location or device they are using. DXC’s cloud-based solutions ensure that employees are offered the flexibility they need to stay productive including data safety and security.

Suraj highlights, “Cloud-based solutions enable employees to use the same tools and files from their office setup on their personal laptops or smartphones. Strong security protocols ensure the protection of essential data, while tools for collaboration like video conferencing and document sharing mimic the in-office work experience. DXC’s services allow workers to focus fully on their tasks, free from technological disruptions or security worries, thus boosting efficiency in the contemporary hybrid work setting.”

Additionally, cloud-based systems enable access to information from any device, whether home laptop or even a smartphone.

Suraj emphasises, “With cloud-based systems, strong security features protect sensitive information, while collaboration tools like video meetings and shared documents make working together as easy as sitting next to each other. With DXC’s solutions, employees can focus on doing their best work without worrying about technical hassles or security issues, making it much easier to thrive in today’s hybrid work environment.”

DXC UPtime™, an advanced analytics and AI-driven Experience Platform, enhances employee experiences and boost productivity by providing centralised, AI-driven workplace services in a simple, intuitive interface. This consumer-friendly platform offers a personalised and smooth technology experience, allowing IT to proactively meet employee needs and continuously improve services based on employee feedback. Employees can access UPtime on desktop and mobile devices, ensuring easy connectivity and providing instant access to essential services and knowledge anytime, anywhere.

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