Keep Your Project Workflow Under Control with the Service Desk

Keep Your Project Workflow Under Control with the Service Desk

Published: 24/September/2010

Reading time: 19 mins

ManagerYou can use the Service Desk as much more than a help desk. Using its configuration capabilities, you can create and customize transactions to manage IT service requests, manage business process changes (regardless of whether they include system changes), and keep everyone on your team in the loop with automatic notifications. Explore how the Service…

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