Sustaining Success: Strategies for Post-Implementation Support at Officeworks
Meet the Experts
Key Takeaways
⇨ Understanding of the post go-live support landscape, external integrations (e.g. ServiceNow, Kronos etc.), insights into aligning support structures with business objectives
⇨ Strategies for overcoming common challenges in maintaining a healthy SuccessFactors environment
This presentation aims to shed light on Officeworks current HR landscape and integrations; alongside the critical nuances and complexities inherent in sustaining a robust support structure for the SuccessFactors platform. Addressing the common business problem of insufficient understanding surrounding the post-implementation support requirements, explored will be what works well at Officeworks and how it aligns with business needs.
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