Maximizing our SAP Investment – A Customer-Focused Approach to Developing an SAP Roadmap

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Key Takeaways

⇨ A technology roadmap can’t be completed by only engaging IT teams, it requires an investment form the whole business

⇨ Future proof your SAP ecosystem and be future ready

⇨ Using a roadmap to visualize and align the application lifecycle, when to decommission and plan for the new

Hydro Tasmania recognized the need to shift their focus from technology-driven processes to customer-centric value in managing their SAP ecosystem. Through extensive collaboration and workshops involving over 40 employees across the organization, they developed a 3-5 year rolling roadmap. This roadmap prioritized aligning SAP maintenance, planning activities, and initiatives with SAP’s roadmap, visualizing the delivery of customer value, and identifying opportunities to transition from end-of-life technologies to new emerging solutions, including the SAP Business Technology Platform (BTP).

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