From Reactive to Proactive: Freighter Group (formally MaxiTRANS) Optimises Field Services with SAP FSM
Meet the Experts
Key Takeaways
⇨ Proactive Management: SAP FSM improved service quality, reduced costs, and increased technician productivity by shifting from reactive to proactive management.
⇨ Predictive Maintenance: Integration with SAP S4/HANA helped predict and prevent equipment issues, reducing disruptions and downtime.
⇨ Enhanced Efficiency: Mobile tools empowered technicians with necessary information, leading to faster response times and higher customer satisfaction.
Click HERE to view the presentation deck slides. Freighter Group (formally MaxiTRANS), with over 75 years of experience, continues to advance its commitment to customers, employees, and the transport industry by delivering safer, more efficient transport solutions. As part of their IT transformation, they aimed to digitalise workshop jobs using SAP Field Service Management (FSM),…
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