Ensuring Uptime And Lowering TCO For Pizza Hut And Wendy’s
Key Takeaways
⇨ Gained visibility into thousands of retail location’s existing warranties and corporate contracts regarding maintenance and repairs for operational equipment
⇨ Simplified ERP integration across multiple systems and teams
NPC International operates over 1,610 Pizza Hut and Wendy’s locations in 27 states. They depend on routing, preventative and emergency maintenance for its restaurant equipment to ensure 100% uptime at every location. After doubling their retail locations within a seven-year period, NPC’s maintenance and repair costs per location were extremely high and growing exponentially due to there being no stream-lined visibility across retail locations for existing equipment warranties and corporate contracts.
Read this case study to learn how NPC now leverages a centralized system to view relevant work order and maintenance contracts that resulted in lower MTTR (Mean-Time-to-Repair) and MCTR (Mean-Cost-to-Repair).
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