SAP Announces Sunset of Neo Cloud Environment

⇨ SAP BTP, Neo environment will reach end of life on December 31, 2028

⇨ New features and innovations will only be available in the multi-cloud foundation for SAP BTP

⇨ Customers must move to the multi-cloud foundation for SAP BTP

SAP has announced that it will sunset the Neo cloud environment on December 31, 2028, subject to the terms of customer or partner contracts.  While this will certainly impact many customers still running cloud applications on SAP-hosted infrastructure, the multi-cloud foundation for SAP BTP has been the default environment for new customers since 2020. This environment provides a choice of different infrastructure options, runtimes, and environments for SAP BTP services as well the Cloud Foundry, ABAP, and Kyma environments. Given that all new customers are using the multi-cloud foundation for SAP BTP, the decision was made to sunset Neo.

SAP will continue to add security updates, availability, and compliance standards for those customers continuing to use the Neo environment. However, new features and innovations will only be available in the multi-cloud foundation for SAP BTP. This includes updates for SAP Integration Suite, SAP Build, and SAP Datasphere.

Existing SAP customers can continue to use the Neo environment until the end of December 2028, though SAP will be working with customers to assist in their move from that environment. SAP plans to provide support for migrations from the Neo environment including best practice documentation for migration projects, and guidance to help minimize migration costs.

SAP is encouraging organizations that are currently using the Neo environment to familiarize themselves with the multi-cloud foundation for SAP BTP. SAP also recommends that all customers and partners plan their move to the multi-cloud foundation for SAP BTP well ahead of the official sunset date.

Customers with existing contracts for the Neo environment will be permitted to renew or restructure those contracts as long as the new contract term does not exceed the end-of-life date. SAP explicitly states that there will be no approval for a renewal or extension beyond the end of 2028.

SAP is offering a free migration assessment service to help partners that have solutions running on the SAP BTP, Neo environment that will help them understand how to plan and migrate their solution to the multi-cloud foundation for SAP BTP.

Impact on SAPinsiders

Organizations that have been using SAP BTP, or its predecessor products, for more than just a couple of years should verify which environment their services are using. If they are running on the SAP BTP, Neo environment then plans should start being made to transition to the multi-cloud platform for SAP BTP. This is especially true for anyone leveraging SAP Integration Suite, SAP Build, or SAP Datasphere. New features and innovations in those solutions will only be available in the multi-cloud environment for SAP BTP.

SAP has published a FAQ answering important questions around the sunset of the Neo environment. It is recommended that anyone using the Neo environment leverage the document, as well as the links in it, to learn more about the change and where to find resources that can assist with migration.