NZ supermarket chain Foodstuffs South Island goes live with SAP S/4HANA RISE

Published: 09/May/2024

Reading time: 2 mins

Key Takeaways

⇨ Foodstuffs South Island went live with SAP S/4HANA RISE after a 14-month transformation

⇨ SAP S/4HANA RISE helped improve operations, as well as its member, supplier and customer experiences

⇨ Foodstuffs South Island will have two sessions at Mastering SAP Collaborate later this month, focusing on data and analytics and custom code automation

New Zealand-based supermarket chain Foodstuffs South Island has officially gone live with SAP S/4HANA following a 14-month implementation. 

The company implemented SAP S/4HANA RISE with Business Technology Platform (BTP) to improve operations and meet customer demand. 

“Our people are at the heart of our co-op and our members and suppliers are instrumental to our success – and we see technology as an enabler of improving the experience across all of them,” Foodstuffs South Island chief digital officer Shayne Tong said. 

“By modernising our technology, systems, and tools through SAP, we’ve been able to streamline many aspects of how we work and ensure that we make things easier, simpler and quicker for our workers. 

“Our decision to move to a cloud-based retail supply chain model also means we now have the agility to innovate at pace by taking advantage of the latest innovations, providing superior experiences and affordable prices for our customers.” 

Foodstuffs South Island is a major grocery retailer on New Zealand’s South Island, operating some 200 stores with more than 14,000 members and 1,200 suppliers. The company will also be present at Mastering SAP Collaborate in May, with two sessions focusing on data and analytics and custom code automation. 

Head of Data & Analytics, Peter George, will be sharing Foodstuffs South Island’s data and analytics journey as part of the migration and Head of Digital Customer Products, Gordon McCoy, will discuss how it used custom code automation to accelerate the SAP S/4HANA upgrade.  

The company sought to make its operations more efficient, improve the member and supplier experience and better meet customer demand, so it looked to upgrade its SAP environment from a 16-year-old SAP ECC system to a modern cloud version. 

Foodstuffs South Island worked with Enterprise Wide, SmartShift and Figaf to implement SAP S/4HANA RISE with BTP, including services SAP Datasphere, Process Integration, and Launchpad Service. 

Moving to SAP S/4HANA RISE has provided Foodstuffs South Island employees access to a single and real-time view of data from across the business, while suppliers can upload and monitor promotions directly into the company’s systems. 

Looking ahead, Foodstuffs South Island will look to add SAP’s embedded AI capabilities to help with forecasting and inventory management. 

SAP New Zealand managing director Adrian Griffin said, “The move to SAP RISE marks an important evolution in Foodstuffs South Island’s transformation with SAP and they should be congratulated on an extremely successful and well executed project. 

“By turning to the cloud, Foodstuffs South Island is already enabling a data-driven approach to its operations, helping the business pave a path for sustainable future growth and deliver long-term value for its people and customers. 

“It’s also enabling it to continue to innovate at pace by leveraging embedded intelligence, real-time insights, and advanced technologies to build business resilience.”

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