How Phu Tai JSC Is Deploying SAP S/4HANA Cloud for Unified Digital Operations Across Multiple Plants
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Key Takeaways
⇨ Phu Tai JSC partnered with FPT Software to implement SAP S/4HANA Cloud Public Edition, centralising operational data across its multiple factories, leading to improved forecasting accuracy and streamlined processes.
⇨ The phased implementation resulted in measurable gains at its Quartz unit, with a significant improvement in inventory accuracy and demand forecasting.
⇨ The deployment strategy balances standardisation with local customisation, allowing Phu Tai to achieve modern management practices that meet international standards while addressing local operational needs.
Vietnam-based stone and wood products maker, Phu Tai Joint Stock Company (JSC), has partnered with FPT Software to deploy SAP S/4HANA Cloud Public Edition. This move centralises core operational data across its factories, enabling more accurate forecasting, streamlined processes, and stronger governance throughout the organisation.
The company, which operates multiple factories across stone and wood manufacturing, has a complex setup with tight requirements on material quality, cost control, and supply chain responsiveness.
Before digitalisation, operations were fragmented. Inventory data, production orders, procurement, and delivery schedules often lived in silos. This made forecasting, planning, and decision-making slow and error prone.
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Measurable Operational Gains
FPT used a phased approach. First, it implemented a pilot at Phu Tai JSC’s quartz subsidiary, Phu Tai Quartz, then a broader rollout across seven other plants.
The pilot at the quartz-stone subsidiary showed rapid, measurable improvements. Internal processing times fell by around 30%, while order fulfilment, stock decisions, and delivery turnaround sped up by almost 40%.
Real-time dashboards and analytics allowed teams to make decisions nearly 50% faster. Inventory accuracy improved, with excess stock dropping 20–25%. Demand forecasting reached about 85%, supporting more reliable planning for large orders and exports.
The larger implementation across seven plants covers core business processes: finance, procurement, production, warehousing, quality control, sales, plus integration with local electronic-invoice regulations.
The deployment used a hybrid of standard templates from the pilot and customisation for specific plant needs, to balance global best practice and local realities.
Modernising a Complex Production Landscape
Phu Tai is using a template + customisation rollout strategy:
· Stone-sector plants deploy within roughly four months, using the refined configurations from the pilot.
· Wood-sector plants get a from-scratch implementation but align with the same governance and reporting framework.
Over 50 core processes have been standardised group-wide, while more than 60 custom reports and functions address plant-specific needs.
Dang Truong Thach, executive vice president of FPT IS, FPT Corporation, noted, “In digital transformation, every process must operate on a unified digital platform, much like travelling on a highway: to move fast, you must follow clear rules and cannot stop midway at will. Cloud ERP is no different; it must be built on standardised processes that align with international best practices while remaining practical for the Vietnamese business context.”
The rollout is expected to help Phu Tai achieve unified, modern management, which is especially important given Vietnam’s stone and wood industries are dealing with higher international standards, fluctuating input costs, growing transparency demands from export markets, and tougher regional competition.
What This Means for Mastering SAP Insiders
Rather than waiting for perfect conditions, a phased pilot-first approach can deliver real value quickly. Cloud-based SAP S/4HANA is viable even for mid-sized firms, and when implemented with a mix of standardisation and customisation, it can improve efficiency, visibility and export readiness. A manageable pilot builds confidence and ironing out issues before group-wide rollout.
Standardisation and local fit can coexist. Global best practices combined with plant-level customisation give operational rigour without disrupting local workflows. According to SAPinsider’s 2025 research, 53% of organisations cited “improved integrations with other SAP products and innovations and Line-of-Business tools” as a top benefit of migrating to SAP S/4HANA. SAP S/4HANA enables this by providing configurable process templates, real-time integration, and centralised monitoring.
Better data means better export readiness. With SAP S/4HANA, accurate inventory tracking, advanced demand forecasting, and integrated operational data support consistent, timely fulfilment. This aligns with broader industry trends where manufacturers increasingly rely on cloud ERP to meet global compliance, ensure traceability, and respond quickly to volatile export markets.
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