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INK IT SOLUTIONS

INK IT Solutions is an IT consulting company specializing in product and custom solutions in Cloud and Enterprise applications. We provide an end-2-end customer experience platform through SAP CX and SAP HR technology stack with interfaces to other platforms, enabling our clients to achieve their business goals effectively.

Featured Solutions

  • INK IT - Field Service Packaged Solution

    SAP Qualified solution for faster and more effective preparation, quick access to all relevant information for your support technicians for shorter turnaround times, transparent contact with your clients and customer self- service.

  • SAPBlox - Access verified digital asset information (SAP Master Data) powered by blockchain and BTP

    SAPBlox is blockchain powered SAP solution that integrates with SAP BTP and can connect to any of the multiple Blockchain platforms in a way to write/retrieve verified and validated digital asset data that serves as a single-source of truth that can be used for effective decision making.

  • Transforming Recruitment with ChatINK: The Power of Real-Time Communication

    Discover how ChatINK is revolutionising the recruitment process by enabling seamless, real-time communication between recruiters and candidates. With its bi-directional messaging, automated reminders, and centralised platform, ChatINK helps recruiters close positions faster, reduce interview no-shows, and improve candidate engagement. Learn how this innovative tool is driving efficiency and enhancing the overall recruitment experience.

Featured Content

Multimedia Centre

  • Want to obtain 360 degree visibility over your field service operations?

    Obtaining 360-degree visibility over your field service operations is crucial for optimizing efficiency, improving customer satisfaction, and making data-driven decisions. Learn the 10 steps to achieve this.

  • Maximize your business with SAP Field Service Management

    SAP Field Service Management (SAP FSM) is a powerful solution designed to help businesses optimize their field service operations. Whether you're in manufacturing, utilities, telecommunications, or any other industry that relies on field service, uncover the 10 ways to maximize your business with SAP FSM.

Articles / Case Studies / Videos

  • INK IT Solutions Stays True to Culture and Sees Growth in SAP SI Business

    Published: 23/November/2024

    Reading time: 4 mins

    Culture is paramount at INK IT Solutions, a rapidly growing SAP consultancy that emphasises trust, teamwork, and innovation, celebrating diversity and community impact while maintaining a boutique feel in its operations across multiple countries.

  • MaxiTRANS Optimises Field Services with SAP Field Service Management (FSM)

    Published: 30/September/2024

    Reading time: 1 min

    MaxiTRANS, a leading manufacturer and supplier of transport solutions, specialises in trailers, truck bodies, and equipment for the transport and logistics industry. They faced challenges in managing their field service operations due to highly manual, decentralised processes. By implementing SAP Field Service Management (FSM), MaxiTRANS was able to optimise technician scheduling, gain real-time visibility into…

  • ChatINK – Transforming Recruitment with Bi-Directional Messaging

    Published: 30/September/2024

    Reading time: 1 min

    ChatINK revolutionised recruitment by introducing a bi-directional messaging platform to streamline recruiter-candidate communication. The platform enabled real-time messaging, automated reminders, and centralised communication for better candidate engagement. This resulted in higher job closure rates, reduced interview no-shows, and improved candidate satisfaction. With integration into the SuccessFactors platform, ChatINK enhanced recruitment efficiency and candidate experiences. Discover…

  • Case Study: How Mediclinic International is generating revenues with personalized HR solutions

    Case Study: How Mediclinic International is generating revenues with personalised HR solutions

    Published: 17/May/2023

    Reading time: 1 min

    The case study highlights how INK IT Solutions helped Mediclinic, an international healthcare services group, overcome complex business challenges and generate revenues through personalized HR solutions. By implementing a unified platform, aligning processes, improving data privacy, and integrating systems, Mediclinic experienced benefits such as reduced costs, enhanced analytics, streamlined operations, and improved user experience.

  • Case Study: Service Planning Made Easy Thanks to FSM

    Published: 20/September/2023

    Reading time: 1 min

    Discover how Medical Supply Company revolutionized its field service operations and invoicing processes with SAP Field Service Management.

  • Transform your HCM with SAP SuccessFactors

    Published: 17/May/2023

    Reading time: 4 mins

    The blog highlights key issues such as talent attraction, candidate experience, data security, paperwork overload, high attrition rate, compliance management, and goal alignment. INK IT HR360 offers a streamlined hiring process, real-time insights, automation, self-service tools, and modules for various HR functions.

  • 5 Ways To Create a Wow! Customer Experience

    It’s hard to lessen this down to just five, but regardless of industry, here’s how to ensure you deliver a superior customer experience.

  • Build First-Class Field Service Operations Using AI & Blockchain

    Click HERE to view the presentation deck slides. Intelligent technology has taken service delivery to new levels, allowing firms to provide consistently outstanding customer experiences and simplify field service work. Artificial intelligence functionality has helped customers, optimize scheduling, planning, and dispatching. Automatic route planning minimizes driving times for each technician and assignment. Internet of Things...…

  • Case Study: Increase Customer Focus with SAP FSM

    Published: 20/September/2023

    Reading time: 1 mins

    Learn how IMV Imaging revolutionized its field service operations and addressed team challenges using SAP Field Service Management.

  • Maximise Your Business With SAP Field Service Management

    SAP Field Services Management, also known as SAP FSM, is a cloud-based solution that allows you to resolve customer issues efficiently with end-to-end field service management.