Use Employee Self-Service Web Requests to Make the Most of Your Employee Interaction Center

Use Employee Self-Service Web Requests to Make the Most of Your Employee Interaction Center

Published: 28/September/2011

Reading time: 7 mins

Learn how to create employee self-service Web requests and maximize the benefits within the Employee Interaction Center. Key Concept The Employee Interaction Center (EIC) is a centralized call center application that is part of SAP’s shared-services offering. The SAP system delivers multiple types of communication channels and employees can contact the EIC by phone, email,...

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