Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

270 results

  1. whiskey and natural ice on old wooden table

    Breakthru Beverage Group Increases SAP Systems Usage Through Change Management

    Published: 04/May/2020

    Reading time: 6 mins

    Change management emerged as the top challenge for SAP deployments in previous SAPinsider research. For Breakthru Beverage Group — a North American alcoholic beverage wholesaler headquartered in Cicero, Illinois — the successful implementation of SAP HANA 2.0-based business intelligence products required an evolution in its change management strategy. SAPinsider recently interviewed Desmond Foley, Solutions Architect…

  2. organization and team structure symbolized with cubes on wooden background

    Lessons Learned by Lam Research After an Employee Central Org. Structure Redesign

    Published: 29/April/2020

    Reading time: 6 mins

    When a producer of wafer fabrication equipment and services for the global semiconductor industry migrated from on-premise to Employee Central in 2015, much of the organizational structure and related data from its SAP HCM instance were moved across to the new platform during the implementation. This meant that the organizational structure followed the manager relationship…

  3. illuminate light

    Hunter Douglas Gets Illumination from SAP S/4HANA Consolidation

    Published: 20/April/2020

    Reading time: 7 mins

    Window treatment company Hunter Douglas, like many SAP customers, has grown through a continuing series of acquisitions. As business owners come into the family, they benefit from the organization’s minimum interference approach, however, the decentralized model presented challenges over time, particularly in supply chain management and purchasing. Learn how Hunter Douglas consolidated its business processes…

  4. factory

    Pfizer Standardizes Process Controls and Moves to Continuous Remote Audits

    Published: 20/April/2020

    Reading time: 4 mins

    This case study explains how the Manual Control Performance (MCP) capability in SAP Process Control empowered Pfizer, an American multinational pharmaceuticals company headquartered in New York City with approximately 88,300 employees worldwide, to standardize controls across all sites, centralize, control performance, and perform continuous control monitoring (CCM). Membership Required You must be a member to…

  5. firefighter

    Brighthouse Financial Accelerates User Provisioning Cycles

    Published: 17/April/2020

    Reading time: 4 mins

    Before integrating Saviynt’s Identity Governance and Administration (IGA) solution and SAP Access Control, Brighthouse Financial ran an entirely manual user provisioning process using an access request feature in SharePoint. This case study explains how the Fortune 500 company improved their user provisioning processes for SAP products with SAP Access Control and then implemented Saviynt’s IGA…

  6. Diagnostic equipment

    Medical Equipment Manufacturer Prevents Equipment Shortages During COVID-19 Outbreak

    Published: 13/April/2020

    Reading time: 5 mins

    This SAPinsider case study shares how a large global diagnostic medical equipment manufacturer implemented business contingency plans to prepare for the increased demand and disrupted supply chains caused by the COVID-19 crisis. Membership Required You must be a member to access this content.View Membership LevelsAlready a member? Log in here

  7. AGL Energy Tracks and Traces Tens of Thousands of Serialized Rotable Parts

    Published: 06/March/2020

    Reading time: 5 mins

    Most (70%) SAP customers have integrated product or asset requirements to product models to support traceability of parts, according to SAPinsider’s “Intelligent PLM Benchmark Report.” One of those customers, AGL Energy, uses this integrated data to trace rotable parts through an SAP Fiori app implemented at the same time as SAP S/4HANA. SAPinsider recently interviewed…

  8. American Snack Company Saves Millions by Improving SAP TM User Experience

    Published: 25/February/2020

    Reading time: 4 mins

    Approximately 23% of SAP customers currently use SAP Transportation Management (SAP TM) according to SAPinsider’s “Transforming the Intelligent Supply Chain” research. This makes it the second most popular SAP supply chain product after SAP Advanced Planning and Optimization (SAP APO). SAP customers that use SAP TM are 83% more likely to focus on digital transformation…

  9. How Bunge Overcame the Global Challenge of Centralizing HR Processes

    Published: 19/February/2020

    Reading time: 6 mins

    In an environment of increasingly distributed workforces, SAP customers need to scrutinize their human resources (HR) practices more closely than ever. This case study takes a look at how agribusiness and food company Bunge — which supplies some of the biggest food processors and foodservice brands in the world with agricultural commodities, such as grains…

  10. Lion Improves Levels of Integration and Automation with SAP Manufacturing Integration and Intelligence (SAP MII)

    Published: 19/February/2020

    Reading time: 5 mins

    This research brief examines how Lion improved automation and IT/OT integration in its manufacturing plants. In Lion’s case, the company digitized and automated a manufacturing plant in New Zealand, but a best of-breed strategy for all their enterprise solutions had left them with dozens of different IT solutions and a complicated organic IT architecture that…