SAP Quality Management


What Is Quality Management?

Quality management (QM) ensures that a product or service is consistent. QM consists of four main components: quality planning, quality assurance, quality control, and quality improvement. QM focuses on long-term quality goals through the implementation of short-term initiatives.

A QM system tracks processes, procedures, and responsibilities for achieving QM policies and objectives. It helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency continuously. Each component of a QM system helps achieve the overall goals of meeting the requirements of the customers and the organization.

What Is SAP Quality Management?

What Is Quality Management?

Quality management (QM) ensures that a product or service is consistent. QM consists of four main components: quality planning, quality assurance, quality control, and quality improvement. QM focuses on long-term quality goals through the implementation of short-term initiatives.

A QM system tracks processes, procedures, and responsibilities for achieving QM policies and objectives. It helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency continuously. Each component of a QM system helps achieve the overall goals of meeting the requirements of the customers and the organization.

What Is SAP Quality Management?

As a component of SAP ECC, SAP Quality Management (QM) empowers organizations to implement and run quality control processes. SAP QM prevents defects, enables continuous process improvement, and institutes sustained quality control programs. In addition, it manages quality certificates and addresses problems with the help of quality notifications.

The following components are available in QM: basic data, inspection planning, QM in procurement, QM in sales and distribution, inspection lot processing, results recording, defects recording, sample management, quality information system, dynamic modification of the inspection scope, quality certificates, quality notifications, and test equipment management.

Further Resources for SAPinsiders

Exploit SAP Quality Management to Handle External Activities. In this article, Dr. Gaetano Altavilla, a senior SAP practice manager, explains the main QM functionalities relevant for external activities during the production process in the case of discrete manufacturing. He uses the QM, materials management, production planning, and financial accounting modules.

How to Post Real-Time Usage Decisions with the Automatic Usage Decision Functionality in SAP Quality Management. Computer engineer Caetano Almeida describes the necessary customizing steps and technical prerequisites to implement an automatic usage decision immediately after posting the results recording in SAP QM.

SAP QM Vendor Release: Putting Quality Management in Control of Vendor/Material Releases. Doug TenBrock, a Senior QM Consultant, explores the integration power of SAP QM vendor release and what you need to set up to trigger the functionality.

Vendors that can assist SAP customers with QM include: Axeon, Enowa, Panaya, PwC, and Xsuite.

1073 results

  1. SAP S/4HANA on Your Own Terms: Shaping the Right Migration Strategy

    August 27, 2025

    With SAP ECC support ending soon, many organisations are under pressure to plan a well-informed transition to SAP S/4HANA. While system conversion (Brownfield) and re-implementation (Greenfield) remain the traditional approaches, a third path, Selective Data Transition (SDT), is increasingly being considered, particularly for businesses with complex system landscapes or requirements to retain selected historical data.…

  2. Exploit SAP Quality Management to Handle External Activities

    Published: 29/June/2017

    Reading time: 27 mins

    Learn about the main Quality Management (QM) functionalities relevant for external activities during the production process in the case of discrete manufacturing, using the Materials Management (MM), Production Planning (PP), Quality Management (QM), and Financial Accounting (FI) modules. Follow details about the main customizing settings to be done in the system from a QM point...…

  3. Exploit SAP Quality Management to Handle Subcontracting Activities

    Published: 23/June/2017

    Reading time: 34 mins

    Learn about the main functionalities relevant for subcontracting activities during the production process in the case of discrete manufacturing, using the materials management (MM), Production Planning (PP), Quality Management (QM), and Financial Accounting (FI) modules. Follow details about the main customizing settings to be done in the system from a financial point of view. Key...…

  4. How to Post Real-Time Usage Decisions with the Automatic Usage Decision Functionality in SAP Quality Management

    Published: 17/April/2017

    Reading time: 15 mins

    Learn the necessary customizing steps and technical prerequisites to implement the automatic usage decision immediately after posting the results recording in SAP Quality Management (QM). Key Concept Usage decision is a key part of the SAP Quality Management (QM) module. As part of the SAP Customer Connection process, the usage decision was enhanced to be...…

  5. Optimize Your Software Change Process with Quality Gates

    Published: 24/March/2010

    Reading time: 15 mins

    ManagerLearn how to configure Quality Gate Management, which gives an integrated and consistent overview of all changes implemented in an SAP solution for all operational units in a company. Learn the basics of Quality Gate Management and its configuration steps as well as the corresponding Change Management Work Center interface features. Key Concept A quality...…

  6. Customer experience

    Obzervr’s Workorder Management Solution Transforms Field Data into Actionable AI Insights

    Published: 11/December/2024

    Reading time: 3 mins

    Obzervr enhances SAP’s field mobility with a cloud-based work order management solution that streamlines asset maintenance for mining and other industries by automating administrative tasks, improving safety, and utilizing AI for predictive maintenance and real-time data integration.

  7. Case Study: Automated Transport Management in hybrid SAP S/4HANA landscape

    Reading time: 2 mins

    Benefit from automated Transport Management also after SAP S/4HANA migration C&A is one of the leading retailers in Europe and employs more than 31,000 people in 18 European countries. As the central IT service provider for the C&A company, C&A Services – like many others – is experiencing a continuously increasing volume of SAP transport…

  8. 2025 Retail Technology Trends & Challenges

    Reading time: 11 mins

    A survey conducted by Rizing revealed that top retail executives in North America face challenges such as supply chain disruptions, economic uncertainty, and insufficient ERP integration, while also recognizing the need for investments in technology, particularly in inventory management, AI adoption, and unified commerce strategies to enhance operational resilience by 2025.

  9. Define Test Requirements and Create and Execute Testing Components as Part of Your Automated Testing Solution

    Published: 10/August/2011

    Reading time: 15 mins

    ManagerLearn a step-by-step procedure for defining and transferring test requirements from SAP Solution Manager to SAP Quality Center by HP. Create test components in SAP Test Acceleration and Optimization and execute the test cases in SAP Quality Center. Key Concept The business process testing model supports the workflow of the user interface design that allows...…

  10. Sapphire 2025 Wrap-up: A New Era of Intelligent Change Management

    Reading time: 4 mins

    At SAP Sapphire 2023, the Basis Technologies team showcased a transformative new era of intelligent change management, highlighted by AI advancements like the Joule assistant and the introduction of Klario, an Intelligent Change Management solution, cementing SAP’s commitment to business AI and efficient transformation strategies.