SAP Intelligent Technologies

The need to innovate leveraging digital technologies is an imperative that has been consistently highlighted by SAPinsiders. The good news is that SAP provides a portfolio of capabilities, embedded into SAP Business Technology Platform to help organizations develop intelligent technologies, leveraging artificial intelligence and machine learning. These portfolio of tools and technologies that are integrated and embedded in BTP can help organizations optimize their business processes, enable informed decision-making through data-driven insights, and promote the cherished innovation they desire. SAP Intelligent technologies is hence not one technology but a portfolio of tools that are enabled by SAP BTP platform. Examples of building capabilities leveraging intelligent technologies are:

Business Processes transformation:

Leveraging SAP AI Business Services, organizations can automate and optimize business processes. In this capability, you can use relevant machine learning models that are available, and which allow users to leverage machine learning services without any data science know-how, and extract and process structured and unstructured data.

Business Processes transformation:

Developing Intelligent Applications:

With AI Foundation, organizations can build intelligent applications using the SAP AI Core infrastructure and SAP AI Launchpad. These tools help them deliver data-driven innovation and intelligence across their enterprise.

Building Conversational Agents:

Learn how to build powerful conversational agents in a heartbeat with SAP Conversational AI services, which enable human-to-machine interactions using a human conversation. Explore how to train, build, connect, and monitor developed conversational scenarios that run embedded and extended with SAP solutions.

Designing and Orchestrating Robots with SAP Intelligent RPA: Design and orchestrate intelligence bots to automate your repetitive manual tasks with SAP Intelligent Robotic Process Automation (SAP Intelligent RPA) technology. With the power of citizen automation, this can be managed by all developer personas, including the citizen developer. Learn about the latest enhancements of SAP Intelligent RPA and how it is accelerated with low code and no code.

- SAP Supply Chain Planning
Points to Consider on Your Supply Chain Digitization Journey

Published: 14/February/2019

Reading time: 4 mins

For years supply chain management has involved a series of processes completed in disparate legacy systems. In today’s hyper-competitive digital business world, however, enterprises face challenges rising from customers’ demand for more customized products via varied channels and with faster delivery times. To meet this demand, enterprises need better collaboration and communication with their suppliers,…
- SAP Business Process Management
Transforming Budget Planning with SAP BPC: A Japanese Automotive Company’s Digital Leap

Published: 07/May/2025

Reading time: 4 mins

A Japanese automotive manufacturer in Vietnam successfully improved its financial planning efficiency by implementing SAP Business Planning and Consolidation (BPC) with HANA integration with FPT leading the implementation.
- SAP HANA
Navigating the SAP ECC to HANA Transition with Appian

Reading time: 3 mins

Embracing Clean Core Strategy: Paving the Way for a Streamlined ERP Transition. Seamless Migration and Efficient Customization. The landscape of enterprise resource planning (ERP) systems is undergoing a significant transformation. SAP ECC, a cornerstone for many organizations, is approaching its end-of-life (2027), necessitating a shift to the more advanced SAP HANA. Moving from...…
- SAP S/4HANA
SAP BTP and S/4HANA: Why the Integration Decision You Make Today Will Define Your SAP Costs for Years

Reading time: 6 mins

Most organisations implementing S/4HANA treat SAP Business Technology Platform (BTP) as a phase two consideration. They view it as a future luxury something to be bolted on once the core ERP is stable. That decision to defer BTP architecture until later is one of the most expensive mistakes in the modern SAP landscape. There is…
- SAP Business Data Cloud
SAP Business Data Cloud: Managing Data Consistency Across Multi-Platform Environments

Published: 23/April/2026

Most enterprise data environments are still fragmented. SAPinsider research shows only 3% of organisations report a unified, governed data layer, while 38% continue to operate across siloed environments. These conditions shape how data moves through financial, operational, and analytical processes, where inconsistencies slow decisions and increase reliance on manual reconciliation. SAP Business Data Cloud is…
- SAP Business Technology Platform
Inside Juergen Mueller’s SAP TechEd 2019 Executive Keynote

Published: 27/September/2019

Reading time: 5 mins

The video that played at the start of the SAP TechEd 2019 opening keynote in Las Vegas concluded with “We live in the experience economy. Be the experience company. Experience Management is here.” And that perfectly set the stage for the comments that followed over the next hour and a half. First to take the…
Guidance for Supply Chain Professionals on Customer Experience Management and Beyond

Published: 30/September/2019

Reading time: 5 mins

Manufacturing and operations are areas that businesses of all sizes can’t ignore — as managing customer and procurement data is not optional when it comes to optimizing the supply chain. And these areas don’t work in a vacuum. Designing products, planning production, and making and delivering products involves partners and suppliers. SAP, which has long…
- SAP Digital Twin
Serialization in the Supply Chain for a Deeper Analysis to Identify Bottlenecks and Issues

Published: 10/October/2019

Reading time: 3 mins

We recently interviewed leadership at ACSIS about its serialization capabilities in its Intelligent Product and Asset Traceability solutions. Serialization essentially means separating out the data from each individual product. Here, we share some of our thoughts on serialization with IoT and analytics technologies and how it builds on SAP ERP functionality to contribute to digital…
- SAP S/4HANA Finance
The Present and Future of Financial Planning and Analysis

Published: 03/December/2019

Reading time: 5 mins

Financial planning and analysis (FP&A) professionals benefit from understanding new practices that make their peers successful. SAPinsider’s research report on Assessing Intelligent Automation in Finance examines how leaders are choreographing their success in the dance between technology vision and business pragmatism. Combined with the FP&A elements of our Deploying SAP S/4HANA research, some interesting…
- SAP CRM
Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail

Published: 01/September/2020

Reading time: 12 mins

The explosion of digital technologies and the new possibilities they have created has dramatically reshaped customer behaviors and expectations, and the pace of change is only increasing. Customer interactions are evolving rapidly, the number of communication channels has exploded, and customers expect to engage across them seamlessly. As today’s customers segment themselves into tribes that…