The need to innovate leveraging digital technologies is an imperative that has been consistently highlighted by SAPinsiders. The good news is that SAP provides a portfolio of capabilities, embedded into SAP Business Technology Platform to help organizations develop intelligent technologies, leveraging artificial intelligence and machine learning. These portfolio of tools and technologies that are integrated and embedded in BTP can help organizations optimize their business processes, enable informed decision-making through data-driven insights, and promote the cherished innovation they desire. SAP Intelligent technologies is hence not one technology but a portfolio of tools that are enabled by SAP BTP platform. Examples of building capabilities leveraging intelligent technologies are:

Business Processes transformation:

Leveraging SAP AI Business Services, organizations can automate and optimize business processes. In this capability, you can use relevant machine learning models that are available, and which allow users to leverage machine learning services without any data science know-how, and extract and process structured and unstructured data.

The need to innovate leveraging digital technologies is an imperative that has been consistently highlighted by SAPinsiders. The good news is that SAP provides a portfolio of capabilities, embedded into SAP Business Technology Platform to help organizations develop intelligent technologies, leveraging artificial intelligence and machine learning. These portfolio of tools and technologies that are integrated and embedded in BTP can help organizations optimize their business processes, enable informed decision-making through data-driven insights, and promote the cherished innovation they desire. SAP Intelligent technologies is hence not one technology but a portfolio of tools that are enabled by SAP BTP platform. Examples of building capabilities leveraging intelligent technologies are:

Business Processes transformation:

Leveraging SAP AI Business Services, organizations can automate and optimize business processes. In this capability, you can use relevant machine learning models that are available, and which allow users to leverage machine learning services without any data science know-how, and extract and process structured and unstructured data.

Developing Intelligent Applications:

With AI Foundation, organizations can build intelligent applications using the SAP AI Core infrastructure and SAP AI Launchpad. These tools help them deliver data-driven innovation and intelligence across their enterprise.

Building Conversational Agents:

Learn how to build powerful conversational agents in a heartbeat with SAP Conversational AI services, which enable human-to-machine interactions using a human conversation. Explore how to train, build, connect, and monitor developed conversational scenarios that run embedded and extended with SAP solutions.

Designing and Orchestrating Robots with SAP Intelligent RPA: Design and orchestrate intelligence bots to automate your repetitive manual tasks with SAP Intelligent Robotic Process Automation (SAP Intelligent RPA) technology. With the power of citizen automation, this can be managed by all developer personas, including the citizen developer. Learn about the latest enhancements of SAP Intelligent RPA and how it is accelerated with low code and no code.

1288 results

  1. SAP Customers Plan to Reinvest in Teams, Skillsets, and Technologies

    Published: 14/April/2021

    Reading time: 8 mins

    To get an understanding of what is most important to the SAPinsider Community for the coming year, we surveyed 352 members of our community between December 2020 and February 2021 about their planned budgets, investments – both technical and financial, and teams. We also spoke with our executive community to learn about their upcoming plans…

  2. Live from SAPinsider Studio: HR as a Leader in the Digital World

    Yvette Cameron and Mark Brandau of SAP SuccessFactors , keynote presenters at the SAPinsider HR 2017 event, join SAPinsider’s Ken Murphy after the keynote presentation to discuss the evolving role of HR in a digital enterprise. Below is a lightly edited transcript of the discussion. Ken Murphy, SAPinsider: Hi this is Ken Murphy with SAPinsider,…

  3. Enterprise Efficiency and AI

    Unlocking Real Enterprise Efficiency with AI

    Published: 09/July/2025

    Reading time: 3 mins

    Despite widespread interest in AI among enterprises, only 4% have effectively scaled it to generate significant returns, with key challenges including treating AI as a supplementary tool rather than an integral part of operations. This highlights the importance of integrating AI with existing SAP systems to enhance process automation and efficiency.

  4. How SAP Uses Emerging Technologies to Help Its Customers Realize Their Dreams

    Published: 28/November/2018

    Reading time: 11 mins

    Q: You’ve had a lot of roles within SAP. Could you tell us a little bit about your path to your current role within SAP? A: I have always been curious and wanted to understand how companies run. And what better way to do that than to join the world’s largest enterprise software provider and…

  5. SAPinsider Technology Insight Image

    Reducing Transformation Risk Using Automation

    Published: 04/May/2022

    Reading time: 7 mins

    Transformation is a key topic for the majority of organizations operating in the SAP space today as organizations must transform and modernize if they are to remain competitive in today’s rapidly changing business environment. But while the risks in updating infrastructure are generally understood, those around transforming applications and programs are often less well known....…

  6. Desire for Modern F&A Skills to Support Financial Close Transformation

    Published: 02/March/2023

    Reading time: 4 mins

    As digital technologies continue to evolve, the transformation of the financial closing process represents a crucial priority for finance and accounting professionals and organizations. Automating routine closing cycle tasks can enable F&A teams to drive enhancements across the financial closing cycle. This is one of the key takeaways from the SAPinsider Financial Close Transformation benchmark…

  7. 9 Tips for Planning Your mySAP CRM Implementation

    Published: 15/June/2006

    Reading time: 9 mins

    SAPexpert/CRMImplementing mySAP CRM for the first time, adding functionality to an existing implementation, or upgrading mySAP CRM can seem daunting. It is best to start with an organized plan to give your project direction and purpose. Here are nine tips to help you streamline and optimize the planning process. Key Concept Planning your mySAP CRM...…

  8. Unlock seamless SAP change management with Rev-Trac’s Enhanced References

    Reading time: 3 mins

    Rev-Trac’s Enhanced References feature streamlines SAP change management by linking multiple Jira subtasks, ServiceNow records, and automated test cases to a single SAP change request, thereby improving tracking, governance, and integration across IT operations and development.

  9. Implementing SAP Integration Suite

    Published: 23/May/2025

    Reading time: 3 mins

    As SAP organisations prepare for the end of maintenance for SAP ECC and the impending end-of-life for SAP Process Orchestration and Cloud Platform Integration by 2028, they should consider migrating to SAP Integration Suite to enhance integration capabilities and drive operational efficiency while leveraging this transition as an opportunity for modernisation and scalability.

  10. APAC’s SAP Community Gets Its Own Awards: Inaugural SAPinsider Awards APAC 2026 Open for Nominations

    Reading time: 2 mins

    Sydney, Australia – 22 May 2026 – SAPinsider today opened nominations for the inaugural SAPinsider Awards APAC 2026, an independently judged awards program built to recognise the customer organisations, projects and people driving the SAP agenda across Asia-Pacific. Winners will be announced at Sydney ICC on 17 November 2026 as part of Mastering SAP Collaborate,…