SAP Intelligent Technologies

The need to innovate leveraging digital technologies is an imperative that has been consistently highlighted by SAPinsiders. The good news is that SAP provides a portfolio of capabilities, embedded into SAP Business Technology Platform to help organizations develop intelligent technologies, leveraging artificial intelligence and machine learning. These portfolio of tools and technologies that are integrated and embedded in BTP can help organizations optimize their business processes, enable informed decision-making through data-driven insights, and promote the cherished innovation they desire. SAP Intelligent technologies is hence not one technology but a portfolio of tools that are enabled by SAP BTP platform. Examples of building capabilities leveraging intelligent technologies are:

Business Processes transformation:

Leveraging SAP AI Business Services, organizations can automate and optimize business processes. In this capability, you can use relevant machine learning models that are available, and which allow users to leverage machine learning services without any data science know-how, and extract and process structured and unstructured data.

Business Processes transformation:

Developing Intelligent Applications:

With AI Foundation, organizations can build intelligent applications using the SAP AI Core infrastructure and SAP AI Launchpad. These tools help them deliver data-driven innovation and intelligence across their enterprise.

Building Conversational Agents:

Learn how to build powerful conversational agents in a heartbeat with SAP Conversational AI services, which enable human-to-machine interactions using a human conversation. Explore how to train, build, connect, and monitor developed conversational scenarios that run embedded and extended with SAP solutions.

Designing and Orchestrating Robots with SAP Intelligent RPA: Design and orchestrate intelligence bots to automate your repetitive manual tasks with SAP Intelligent Robotic Process Automation (SAP Intelligent RPA) technology. With the power of citizen automation, this can be managed by all developer personas, including the citizen developer. Learn about the latest enhancements of SAP Intelligent RPA and how it is accelerated with low code and no code.

- SAP Asset Management
- Premium
Closed-Loop Asset Management with SAP: Increase Uptime, Reduce Cost, and Improve Asset Performance by Learning from Work Execution

Understand how SAP has re-engineered its Intelligent Asset Management solutions to enable a closed-loop process, which directly links your maintenance strategy from asset criticality assessment with maintenance planning and work execution – and enables you to apply learnings from your work execution to improve your asset strategies. Mastering SAP Premium Access Membership Required You must…
- SAP CyberSecurity
Securing SAP Systems in the Age of Artificial Intelligence

Published: 17/July/2023

Reading time: 2 mins

Historically, SAP has employed conventional methods to secure its systems. However, the most critical areas in SAP cybersecurity now require professionals to leverage AI. The widespread adoption of artificial intelligence (AI) technology has introduced challenges in ensuring the security of SAP systems. To address the evolving cyber threats in the SAP ecosystem, cybersecurity experts specializing…
Web Channel Experience Management – The New Way to Do E-Commerce

Published: 13/June/2012

Reading time: 8 mins

SAP Web Channel Experience Management allows businesses to turn the Internet into a sales and interaction channel. It does this by providing a common platform that supports multichannel self-service interactions across e-commerce, e-marketing, and e-service. This new SAP offering should eventually replace the older SAP ERP Central Component and CRM Internet Sales solutions. Key Concept...…
- SAP ECC 6.0
Implement ATP and Stock Transfer Flows for Virtual Distribution Plants in SAP ECC 6.0

Published: 13/April/2012

Reading time: 15 mins

By Amir Ashfaq Hussain, Infosys Technologies, Limited In business scenarios in which virtual plants are created within SAP ERP systems for administrative purposes, managing available-to-promise (ATP) checks and stock transfers presents challenges. SAP provides two options that address plant-to-plant transfer issues in virtual plants. Based on North American or European business scenarios, these lessons learned...…
Beyond a Standard Implementation: 4 Key Elements of an ERP-Enabled Business Transformation

Published: 29/November/2011

Reading time: 15 mins

Rapid, diverse growth demands robust system-supported business processes to manage the scale, size, and complexities of business operations. ERP systems can support and improve operational efficiencies and integrate processes. Discover the need, purpose, and major components of an ERP-enabled business transformation program and how it differs from a conventional ERP implementation. Key Concept An ERP-enabled...…
- SAP Workloads
Cloud Computing for SAP CRM

Published: 17/May/2010

Reading time: 11 mins

Learn background information on cloud computing deployment models and see how to select a cloud service to meet your on-demand service requirements. Key Concept Cloud computing is a technology that enables the delivery of on-demand services over the Web on or off premise. Cloud computing can improve your SAP CRM operations at three service levels...…
A Guide to End-to-End Root Cause Analysis

Published: 03/September/2009

Reading time: 18 mins

ManagerLearn how to set up and use SAP Solution Manager Root Cause Analysis and Wily Introscope Enterprise Manager. Key Concept End-to-End Root Cause Analysis offers systematic analysis and resolution of incidents for a distributed environment. End-to-End (E2E) Root Cause Analysis is part of SAP Solution Manager and uses SAP NetWeaver Business Warehouse (SAP NetWeaver BW)...…
A Checklist for an SAP Solution Manager System Audit

Published: 07/April/2009

Reading time: 7 mins

Manager/GRCSAP Solution Manager’s features make it a challenging candidate for a system audit and review. Use this matrix to establish your approach to auditing SAP Solution Manager. Key Concept Most SAP applications are easy to classify as either transactional or analytical applications, which makes them relatively simple to audit. However, SAP Solution Manager is not...…
Eliminate Bottlenecks When You Access Data in the CRM WebClient UI

Published: 11/February/2010

Reading time: 11 mins

These tips and best practices can enhance the performance of your CRM WebClient user interface in a client-server network environment. Learn strategic and valuable pointers that will help you avoid network performance pitfalls. Key Concept A network performance bottleneck refers to a situation that negatively affects end user satisfaction (e.g., slow download time for browser-based...…
CRM Middleware Demystified

Published: 15/January/2008

Reading time: 12 mins

CRM Middleware contains important functionality to help SAP CRM share data with other systems. Learn about the components involved with CRM Middleware and then see how it helps to transfer data between SAP CRM and R/3 or SAP ERP Central Component. Key Concept CRM Middleware provides software to enable the transfer of data to and...…