SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
594 results
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SAP Build Putting Developers in the Drivers’ Seat
SAP unveiled new AI-driven capabilities for SAP Build and the SAP Business Data Cloud at TechEd 2025, enhancing developer flexibility with integrations like Cursor and Claude Code, and aiming to equip 12 million professionals with AI training by 2030.
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IBM is RISE with SAP’s New Hyperscaler Option
SAP has launched RISE with SAP on IBM Power Virtual Server, enabling existing SAP S/4HANA customers to migrate to SAP Cloud ERP more efficiently while maintaining architectural consistency and reducing complexity, with additional resources and tools from IBM to support the transition.
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SAP Simple Finance: New Options in Profitability Analysis
Discover what changes in profitability analysis (CO-PA) when you use SAP HANA as a database. Learn how to link the general ledger and CO-PA and see what functional enhancements have been made to account-based CO-PA to provide greater transparency. Ensure that you get the best of both worlds: figures in the income statement that match...…
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Improve Forecast Quality with Sales Forecast Collaboration Using SNC and APO
Find out how you can establish a direct integration between Advanced Planning and Optimization Demand Planning and the Supply Network Collaboration sales forecast collaboration process. The integration leads to a combined forecast, an integration of data, and an improved total cost of ownership. Key Concept Supply Network Collaboration (SNC) allows business partners to align, share,...…
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Transition to SAP S/4HANA Finance
There are myriad options associated with a transition to SAP S/4HANA Finance, and navigating all the choices can be challenging. It’s important to make sure that you chart your optimal road map to SAP S/4HANA Finance based on the specific needs of your organization. Read the Q&A transcript with Quality Systems & Software’s Mitresh Kundalia…
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Use a Custom Adapter Module to Integrate SAP PI with the JSON Format
At the moment, SAP Process Integration (SAP PI) does not support direct integration with the JavaScript Object Notation (JSON) format. Aaron Long shows how to develop a custom adapter module processor in Java to convert data between JSON and the XML format. Key Concept JavaScript Object Notation (JSON) is a lightweight data-interchange format. It is...…
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Correlate the Use of Causal Analysis in SAP APO with the Underlying Mathematical Model
Learn how to carry out causal analysis in SAP Advanced Planning and Optimization (SAP APO) when demand is correlated with some known and measureable factor (demand is a function of some variables). Understand how regression is used to find correlations between a single dependent variable (y) and one or more independent variables (x1, x2…xn) and...…
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SAP and Its Partner Ecosystem Collaborate for Success
Many companies today are finding themselves in need of guidance when it comes to tackling their biggest business challenges. With the help of its partner ecosystem, SAP is working to support customers in overcoming these issues. For example, take SAP’s global alliance with United VARs. United VARs received a 2017 SAP Pinnacle Award for Special…
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SAP BTP in Action: 7 Real-World Use Cases That Deliver Measurable Business Value
Most organisations know that SAP Business Technology Platform (BTP) exists. They see it in every keynote and every roadmap update. Far fewer, however, truly understand what it actually unlocks for their specific business operations—or which use cases justify the initial investment. The challenge for the modern C-suite isn’t a lack of technology; it’s a lack…
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SAPinsider Announces Exclusive Partnership with Paul Kurchina
BOSTON, MA, FEBRUARY 8, 2022—SAPinsider announced today its official partnership with Paul Kurchina, recognized as an SAP Community Evangelist, Connector, and Analyst. In the unique role of SAPinsider Community Advisor, Paul will lead strategy, content, and experience development for enterprise architects and centers of excellence (CoE) leaders, a growing subset of the SAP customer community.…
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