SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
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NSW Automated SAP Deployment on AWS
NSW streamlined its SAP deployment on AWS using Symphony’s automation capabilities, significantly reducing project timelines.
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SAPinsider Magazine: Summer 2023
The summer 2023 issue of SAPinsider magazine showcases Verizon’s SVP and CIO, Jane Connell, who discusses the company’s successful transformation journey, the tough decisions that were made, and the qualities she looks for in those embarking on a transformational path.
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Navigating a System Landscape Transformation with cbs Consulting
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Mastering SAP Connect – Gold Coast 2025
We’re bringing the thriving Mastering SAP community together – 500+ people, 2 days, 40+ hours of brilliant content and a plethora of unrivalled networking opportunities – to celebrate the talent, innovation and ideas literally transforming the way we work.
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Tricentis Unveils Autonomous Testing with Agentic AI
Tricentis announced a new agentic AI strategy aimed at enhancing software quality engineering through innovations like remote Model Context Protocol servers and autonomous test automation, promoting flexible, AI-driven testing solutions tailored for complex enterprise environments.
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Nine Tips for Dealing with Zero Decimal Place Currencies
The U.S. dollar, like many of the world’s currencies including the euro, uses two decimal places, which – not surprisingly – is the default setting for R/3. When you roll out your SAP functionality across geographies, however, you may run in trouble coping with currencies with other decimal-place demands. The author provides tips to help...…
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Use Shelf-Life Planning to Lower Stockouts For Inventory With Expiration Dates
Most inventories used in the supply network planning run have expiration dates. You can use information relative to inventory expiration dates and future demand needs to reduce future stock-outs via additional replenishment orders. Although shelf-life propagation and associated alerts are fully described in SAP’s standard documentation, you can also incorporate shelf-life information into your standard...…
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Meeting Resistance to Implementing SAP Solution Manager? Here’s What to Do
Manager/Project ManagementHere are five tips on how to explain why SAP Solution Manager should be considered an advantage to an organization, not a burden or the source of additional project cost. Also, learn how to structure the implementation of SAP Solution Manager once you have received approval. Key Concept SAP Solution Manager is a tool...…
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ERMS Under the Hood: Configuration Tasks and the Service Manager Profile
See how E-Mail Response Management System (ERMS), a standard mySAP CRM tool, allows you to route your incoming emails using Rule Modeler and Category Modeler. By using predefined rules with ERMS, you can set up your system to handle these emails without using ABAP coding. Also learn how ERMS can reply to certain types of...…
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