SAP COE


What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders

  • Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
  • You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.

593 results

  1. Seamlessly Execute Vendor-Managed Inventory Using SAP APO 7.0 and SAP ECC 6.0

    Published: 15/September/2010

    Reading time: 10 mins

    Companies who have vendors manage the inventory in their stores for specific stock keeping units often opt to use Vendor-Managed Inventory (VMI). VMI improves customer service, reduces inventory requirements, and improves customer retention. Discover how to seamlessly execute VMI across demand planning, Supply Network Planning, and sales and distribution. Key Concept Vendor-Managed Inventory is an...…

  2. Mobilize Your Technicians with Mobile Asset Management

    Published: 01/April/2005

    Reading time: 14 mins

    SAP Mobile Asset Management can enhance maintenance processes through distribution of data to technicians and engineers in the field. If you are planning to implement it, your project strategy should take some key points into account. Key Concept Preventive and corrective maintenance are basic best practices for a supply chain. SAP Mobile Asset Management (MAM)...…

  3. RF-Enable Logistics Transactions for Automated Data Collection in Real Time

    Published: 01/December/2003

    Reading time: 18 mins

    When you implement bar-coding and radio-frequency (RF) technology in your warehouse or plant, you must modify a number of commonly used SAP transactions so that they recognize RF devices. The author of this article lists the transactions you will likely have to modify and provide advice for doing so. However, users have been demanding transactions...…

  4. Safety Stock: Which Method Is Right for You?

    Published: 02/September/2009

    Reading time: 141 mins

    Learn about various methods of safety stock supported by standard SAP Advanced Planning & Optimization (SAP APO), including a new method that provides a more cost-effective way of managing safety stocks in a supply chain. Key Concept Supply chains are exposed to multiple uncertain influencing factors, such as demand upsurges or production disruptions. Safety stock...…

  5. The Newest SAPexperts Hub Offers HANA Best Practices You Can Trust

    Published: 14/May/2013

    Reading time: 3 mins

    – Let our brand new resource be your trusted provider of HANA guidance. Get a quick rundown of how the SAPexperts HANA hub offers peer-reviewed content unavailable anywhere else. On behalf of everyone at SAPexperts, I’d like to welcome you to our newest resource: the HANA hub. The HANA hub is an independent, online knowledgebase...…

  6. Supply Chain Info Center Operational Analytics Application for SAP APO

    Published: 24/March/2014

    Reading time: 14 mins

    Learn about the Supply Chain Info Center, a new operational analytics application for SAP Advanced Planning and Optimization (APO) based on HANA Live. Understand the concept of operational analytics and HANA Live technology and see how to set up the Supply Chain Info Center application. Key Concept The Supply Chain Info Center is an add-on...…

  7. Outsourcing Operations? How to Design an Undisrupted Supply Plan in SAP APO

    Published: 20/October/2014

    Reading time: 35 mins

    See how a manufacturing company created a new third-party logistics (3PL) code to represent a third-party logistics service provider. By incorporating 3PL into supply chain planning, the manufacturing company could plan against changing demand and supply position at 3PL and replenish the 3PL site to achieve the desired customer service level. Key Concept A purchase...…

  8. Learn How to Configure the Quick View Panel in the Search Lane and Workforce Viewer of HR Renewal 1.0 Feature Pack 4

    Published: 10/April/2015

    Reading time: 21 mins

    Learn how to configure standard and custom infotype field information in the Workforce Viewer and quick view panel of the search lane functionalities of HR Renewal 1.0. Key Concept The Workforce Viewer is one of the new features released with HR Renewal 1.0 Feature Pack 4. The Workforce Viewer gives users an easy to use...…

  9. Best Practices: Plan For and Implement SAP E-Recruiting

    Published: 15/June/2005

    Reading time: 22 mins

    SAPexperts/HR Key Concept SAP E-Recruiting sources and manages talent within and from outside your organization through enabling a talent relationship management (TRM) strategy. TRM combines an aggressive recruiting policy with Web-based recruiting tools. A sound TRM strategy focuses on the goals of a company and integrates software to complement those goals. SAP E-Recruiting offers significant...…

  10. Control the Registration of External Programs in the Gateway

    Published: 03/May/2011

    Reading time: 3 mins

    Tip Doctor, Insider Learning Network. This tip was taken from “5 Tips for Securing Communication Between SAP Systems and External Programs” by Kehinde Eseyin, which was posted to the GRC Expert knowledgebase in July 2010. You can protect external programs from registration in the gateway by appropriately configuring the reginfo file. The reginfo file is…