SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
593 results
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How to Setup Demand Planning in SAP Advanced Planning and Optimization
SAP Advanced Planning and Optimization, demand planning allows a business to perform forecasting of their materials while considering all the factors that affect the demand. Demand planning is periodic and contains multi-step processes such as data gathering, statistical analysis, reviewing market intelligence reports, and performing adjustments against budgeted forecast to drive material requirements planning. SAP…
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SAP Announces Strong Q1 and Cloud ERP Private Launch
SAP reported strong first-quarter 2025 financials with a 28% increase in cloud backlog to €18.2 billion and a 27% rise in cloud revenue to nearly €5 billion, although total revenue grew modestly by 12% to €9 billion.
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mySAP CRM Analytics Harnesses SAP NetWeaver BI Analytical Capabilities
mySAP CRM Analytics, a group of tools offered with mySAP CRM and SAP NetWeaver BI, can help you optimize your company’s customer data. Learn about the mySAP CRM extraction mechanism and delivered analysis tools you can use with your data. Then, explore the standard tool sets available, including customer analytics, product analytics, sales and service...…
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What to Consider When Building Your SAP E-Commerce Implementation Team
Examine the technical aspects of planning and executing an SAP E-Commerce project, including the skills required and the typical tasks involved with such a project. Key Concept The multiple channels required to satisfy customer preferences make mySAP CRM applications more complex to deploy from a technical standpoint. Understanding the different technologies to support each channel...…
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SAP Completes Strong Q2, Eyes APJ Expansion with Alibaba Partnership
SAP reported strong Q2 2025 earnings with cloud revenue up 24% to €5.1 billion, bolstered by a strategic partnership with Alibaba to enhance growth in the Asia-Pacific region and the impact of AI on revenue, while completing a major restructuring that involved 10,000 employees.
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Using Standards for a More Maintainable Solution
D. Russell Sloan explains the value of establishing and adhering to standards when you are delivering a solution. Key Concept Solution Documentation is much more than a collection of Microsoft Word documents and some flow charts. It is a representation of everything that goes into designing, building, testing, delivering, and supporting a solution. Implementations generate...…
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Improve Visibility of Critical Components Planning with SAP Integrated Business Planning for Sales and Operations
Learn how to meet the challenges of visibility and planning of critical components by leveraging SAP Integrated Business Planning for sales and operations. Key Concept SAP Integrated Business Planning for sales and operations is a solution powered by SAP HANA that supports an organization’s end-to-end sales and operations planning business process. In SAP Integrated Business...…
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Workforce Planning 101: Tips for Starting Your Workforce Planning Journey
Learn how to take the (sometimes daunting) plunge into implementing strategic workforce planning. Learn more about the details and where to begin the process. Gain tips and guidance on starting the journey and moving up the maturity curve in building a repeatable, sustainable, and strategic process. Key Concept Workforce planning is the process that guides...…
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How Will Digital Transformation Impact Your SAP Financials Processes?
In this Q&A session experts share strategic advice on how visionary companies optimize and automate finance processes to enable fast, accurate, and compliant financial decisions. If you missed the chat or need a refresher, we welcome you to view the online chat replay or read the edited transcript below. Meet the panelists: Tom Walker is the OpenText…
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Choosing the Right SAP HANA Deployment Option
Panelists: Don Loden and Bruce Labbate, Protiviti Date: Friday, December 21, 2018 Time: 11:00am ET/8:00am PT Duration: 60 minutes Sponsor: BI, Analytics & HANA 2019 Read the transcript of the discussion with Don Loden and Bruce Labbate, SAP HANA experts and speakers at the upcoming BI HANA & Analytics 2019 event, to learn more about…
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