SAP COE
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
What is SAP COE?
The SAP Center of Excellence (COE) provides business and application expertise to support the effective daily operations and improvement of SAP systems and solutions. SAP COEs provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.
Some of the benefits that a SAP COE offers include a repository of SAP deployment best practices, a central point-of-contact for all SAP-related matters, a place where strong competencies can be developed, a means to enhance the value of SAP solutions, improved SAP personnel retention, and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems, there can be a significant organizational benefit to setting up a COE.
Key Considerations for SAPinsiders
- Building a successful COE requires planning and investment, both from a financial and a resource perspective.According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
- You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this could limit the overall value the team can provide. By developing the right metrics, it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider speaks with Ken Grady of Novartis about how the company appropriately defined metrics to help transform its SAP COE into a valuable part of the business.
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Key Steps to Follow During a Migration to SAP Simple Finance 1503
Learn the necessary configuration, migration steps, post-migration steps, tips, and tricks during an SAP Simple Finance migration. Key Concept SAP S/4 HANA Finance, On-Premise Edition has product versions SAP Simple Finance 1503 and SAP S/4HANA Finance 1605, the latter being the successor of the former. If you want to implement and use SAP Accounting powered...…
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Dolby Laboratories Amplifies Regression Testing
Audio pioneer Dolby Laboratories, which has been delivering audiophiles a superior sound and sight experience since the 1970s, decided in 2016 that it wanted an equally stringent level of quality assurance for its business process testing. The business sought a risk-based automated testing solution to reduce or eliminate regression test coverage gaps and lengthy testing…
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SAP Customer CoE Insights and Customer Cloud Success: Virtual On-demand Track
Recorded April 2022:This track of sessions was designed to help SAP Customers gain the new practices, insights skills, and competencies you need for your organization to evolve you SAP Customer Center of Excellence to help reduce costs, improve operations and to continually drive value from SAP. There are many new SAP Technologies and Cloud Solutions for your CoE...…
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Troubleshoot the Three SAPSprint Root Error Categories for Server-Based Printing on Windows
A failed printout can delay or disrupt important meetings or cause you to miss deadlines. See how to avoid printer failures when using SAPSprint by analyzing the three most common types of errors. Also find answers to common SAPSprint issues in the SAPSprint FAQs. Key Concept Processing in SAPSprint involves generating print data via the...…
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Uncover New Insight into Your Customers with mySAP CRM Analytics
Find out how mySAP CRM Analytics, a group of tools offered with mySAP CRM 2005 and SAP NetWeaver Business Intelligence to help you optimize your customer data. Learn about the mySAP CRM extraction mechanism and cross-application analysis tools you can use with your data. Then, explore the standard tool sets available, including customer analytics, product...…
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Discover What’s New in Best Practices
Protiviti is offering a comprehensive SAP® BusinessObjects™ Business Intelligence suite (BI suite) webinar series that presents SAP best practices you will want to incorporate into your organization. This dynamic three-part series will share proven methodologies including how to gain valuable insight from real-world projects and how a hybrid approach can help organizations quickly and affordably…
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Building Super User Programs: Q&A with Doug Whittle (transcript)
I recently moderated a web forum with Managing your SAP Projects 2011 speaker Doug Whittle on building a super user program to drive user adoption and efficiencies. Questions came streaming in on choosing and rewarding your super users, full-time vs. part-time super users, striking the right balance in the relationship between IT, help desk, and…
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Why AI Needs to Play a Critical Role in America’s Supply Chain Innovation Capabilities
By Kumar Singh, Research Director, Automation and Analytics, SAPinsider The Tomorrow War In the movie “The Tomorrow War”, people from the future (2051) time travel to 2030 to ask for help. In 2051, our planet is being overrun by invading aliens from outer space and with their numbers dwindling rapidly, humans are bound to lose…
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Rise with SAP and the SAP Customer CoE – Virtual On-demand Track
Recorded April 2022: Every enterprise needs to develop new business models to avoid being disrupted, gain efficiencies to fund innovation, and transform mission critical systems without business risk. The sessions included in this site provide introductions to RISE with SAP and insight into it, affects different areas and how its benefits can be used to...…
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An Introduction to SAP Predictive Analytics 2.0 and SAP HANA Predictive Tools
In this exclusive report by Hillary Bliss, take a walk into the world of the SAP suite of predictive tools with an in-depth tour of the new SAP Predictive Analytics 2.0 and how it ties into SAP HANA and SAP Lumira. Learn the importance of general predictive modeling concepts, and then apply those concepts as...…
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