SAP Center of Excellence

SAP Change Management | SAP CoE Framework | SAP CoE Leadership | SAP CoE Team Structure | SAP Learning Organization

What is SAP COE?

Centers of Excellence provide business and application expertise to support the effective daily operations and improvement of different business or IT functions. The SAP Center of Excellence (COE) focuses on these tasks for SAP systems and solutions in place at an organization. They provide functions such as implementing new SAP systems, designing new processes, optimizing existing processes, managing projects, providing user support and training, and keeping the SAP landscape running 24 hours a day, 7 days a week.

What is SAP COE?

Some of the benefits that a SAP COE offers include: a repository of SAP deployment best practices; a central point-of-contact for all SAP-related matters; a place where strong competencies can be developed; a means to enhance the value of SAP solutions; improved SAP personnel retention; and improved service levels. While there is an investment involved in creating a SAP COE, with many organizations running dozens or hundreds of SAP systems there can be a significant organizational benefit to setting up a COE.

Key Considerations for SAPinsiders:

Building a successful COE requires planning and investment, both financial and from a resource perspective. According to David Jantzen and Dan Haynes of Deloitte, some of the key steps to setting up a successful SAP COE include: ensuring appropriate leadership, defining how the organization will work, building tight relationships with business and IT teams, and defining appropriate metrics.
You can boost the success of your SAP COE by developing and defining the right metrics. Many organizations view their SAP COE as little more than a support organization. However, given the value of SAP systems and the resources invested in the COE itself, this limits the overall value the team can provide. By developing the right metrics it is possible to transform the COE from a support team to a key part of the business. In this article SAPinsider spoke with Ken Grady of Novartis how they appropriately defined metrics to help transform their SAP COE into a valuable part of the business.

Define Test Requirements and Create and Execute Testing Components as Part of Your Automated Testing Solution

Published: 10/August/2011

Reading time: 15 mins

ManagerLearn a step-by-step procedure for defining and transferring test requirements from SAP Solution Manager to SAP Quality Center by HP. Create test components in SAP Test Acceleration and Optimization and execute the test cases in SAP Quality Center. Key Concept The business process testing model supports the workflow of the user interface design that allows…...…
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Published: 15/March/2007

Reading time: 16 mins

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Eliminate Duplicated Inter-Company AR/AP Postings in Cross-Company Sales Orders

Published: 15/May/2008

Reading time: 25 mins

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Simplify Segment Reporting with the New General Ledger

Published: 15/November/2005

Reading time: 16 mins

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How the Use of an Org Charting Tool Enhances Your SAP Organizational Management Experience

Published: 25/June/2012

Reading time: 17 mins

Learn an SAP Organizational Management data model approach that is consistent with SAP system standard functionality. Supplement display and reporting capabilities with the functionality available in the leading org charting tools to reduce complex custom developments while improving end-user experience. Key Concept An organizational structure in an SAP system is used to support many HR-related…...…
A Step-by-Step Setup Guide to SAP Solution Manager Adapter for SAP Quality Center by HP: Part 2

Published: 25/February/2010

Reading time: 11 mins

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Selecting Suitable Delegates for Critical Staff in SAP ERP HCM

Published: 19/July/2016

Reading time: 14 mins

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Achieve Excellence in Sales and Operations Planning

Published: 24/April/2020

Reading time: 19 mins

Sales and operations planning (S&OP) functions live at the tactical level of the planning hierarchy in an environment that synchronizes demand, inventory, and supply plans and considers profit objectives. S&OP has been discussed in multiple forums over the years because of the value it delivers to the organization as whole. In this article you will…
Understand Your Project Costs in an Engineer-to-Order Manufacturing Environment

Published: 17/February/2014

Reading time: 17 mins

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Test Management for SAP Business Suite on HANA Migration Projects

Published: 12/December/2013

Reading time: 47 mins

Find out what you need to know about test management when you make the switch to SAP HANA. Learn how to assess your company’s readiness, how to prepare the necessary decisions for adequate test tools from SAP and its partners, and the required test management set up and execution activities. Key Concept Testing plays a…...…