SAP Process Orchestration


What is Process Orchestration?

Businesses run on a plethora of business processes. In today’s rapidly digitizing world, it means that they may need to be supported by a multitude of systems. To build best-of-breed processes, organizations need to understand their current state better and make sure that it’s well orchestrated. While point systems may be capturing data, this data is fragmented and does not provide a holistic view of the end-to-end data flow. Process orchestration ensures that these disparate data sources work in sync with each other, when required, with data sharing and a combined intelligence and analytics platform. This provides organizations with the required insights to reduce friction, identify efficiency opportunities, and build best-in-class processes within a combined portfolio.

What is Process Orchestration?

Businesses run on a plethora of business processes. In today’s rapidly digitizing world, it means that they may need to be supported by a multitude of systems. To build best-of-breed processes, organizations need to understand their current state better and make sure that it’s well orchestrated. While point systems may be capturing data, this data is fragmented and does not provide a holistic view of the end-to-end data flow. Process orchestration ensures that these disparate data sources work in sync with each other, when required, with data sharing and a combined intelligence and analytics platform. This provides organizations with the required insights to reduce friction, identify efficiency opportunities, and build best-in-class processes within a combined portfolio.

Examples of Process Orchestration Tools Available in SAP ecosystem

There are several process orchestration tools available in the SAP ecosystem. SAP’s acquisition of Signaviolast year illustrates the growing importance of process intelligence. Due to the rising importance, there are now several vendors in this space, including key ones like SAP, Celonis, Kofax, UiPath, IBM, and Worksoft. Some of these vendors offer a comprehensive solution that encompasses a wide range of business processes whereas others are focused on a subset of processes.

Key Considerations for SAPinsiders

  • Develop a process orchestration strategy. This is a step you need to finalize even before you start evaluating tools you need. The first sub-step is to understand which processes are interconnected and hence need to be in sync and orchestrated. The second sub-step is to define how this orchestrated capability will interface with other applications like your business intelligence tools or control towers. You then also need to understand the role analytics will play in your process intelligence strategy.
  • Understand the strengths of orchestration tools available. While they all fall into the same category, these tools have different unique selling propositions. It is imperative for you to understand these strengths as that will aid you to understand which tools will fit your needs. A good approach is to evaluate use cases like this to understand if the tool has been leveraged extensively in your domain.
  • Leverage tools beyond vanilla process intelligence. Leverage tools for initiatives beyond day-to-day process intelligence. SAP S/4HANA migration is a great example, considering that organizations see this as a challenging initiative. As detailed in this white paper, a process mining and intelligence platform can help you capture your current processes to facilitate and accelerate the migration.

1036 results

  1. Post Invoices Automatically with ERS

    Published: 15/March/2003

    Reading time: 31 mins

    The evaluated receipt settlement (ERS) lets your R/3 system post vendor invoices automatically without internal paper flow or manual verification steps. The author says that his company recently implemented ERS at a large public service organization. The task of posting approximately 100 daily invoices, which formerly required two full-time employees, now is completed in one...…

  2. sap s4hana finance 1610 image

    Uses of the Treasury Payment Program

    Published: 15/September/2017

    Reading time: 25 mins

    Learn about the different types of payments that can be made through SAP’s Treasury payment program. Key Concept Treasury departments execute various types of payments, such as bank account transfers, trade-related payments, and one-off payments. These types of payments can be made by a treasury department using SAP’s Treasury payment program (formally named the Payment...…

  3. Improve Your Company’s Revenues with ATP in Sales Using SAP SD

    Published: 30/December/2017

    Reading time: 22 mins

    Learn about the processes involved in sales using Available-to-Promise (ATP) functionality. Read details about the main master data to be maintained in the system along with the main customizing settings available for this solution. Key Concept The Available-to-Promise (ATP) quantity is calculated from the warehouse stock, the planned inward movements of stock (production orders, purchase...…

  4. Better Inspect and Maintain Your Critical Equipment with SAP PM and SAP QM

    Published: 04/February/2011

    Reading time: 18 mins

    Many regulations require regular inspection and maintenance of equipment to control the risk of accidents. You can cover these regulations by creating new processes with a combination of SAP plant maintenance (PM) and quality management (QM) modules. Key Concept Security is a hot topic in periodic maintenance activities to protect equipment, the environment, and especially...…

  5. 5 Ways to Handle Sales Orders in IC WebClient: Which Is Best for You?

    Published: 15/July/2007

    Reading time: 20 mins

    Learn about the five different sales entry options in Interaction Center WebClient, and determine which is the right choice for your organization. Key Concept One of several ways to capture sales orders in Interaction Center WebClient, the ERP sales order fully integrates CRM Marketing product proposals. It provides access to ERP order functionality via an...…

  6. ERMS Email Escalation Notifications Help Prevent Frustrated Customers

    Published: 15/January/2009

    Reading time: 13 mins

    Learn how to configure SAP CRM to send automatic email notifications to your contact center supervisor when the initial response time for a customer email in the queue has been exceeded. Key Concept The E-Mail Response Management System (ERMS) capabilities of SAP CRM allow you to escalate customer emails that are not processed within a...…

  7. Design Better Custom Extractors for ODS Delta Loads

    Published: 01/July/2004

    Reading time: 15 mins

    A better understanding of the role the “ROCANCEL” field plays in R/3 and the corresponding “0RECORDMODE” InfoObject in BW allows you to design better delta load solutions. The authors introduce “ROCANCEL” and “0RECORDMODE” and describe a custom extractor they created for processing these values. When performing delta loads with an ODS, the ROCANCEL field in...…

  8. Gain Error-Free Data Capture with PI Sheet Functionality

    Published: 19/November/2009

    Reading time: 24 mins

    Learn about Process Instruction (PI) sheet functionality in SAP ERP Central Component 6.0 for the Production Planning-Process Industry (PP-PI). Get some tips and tricks on the use of PI sheets in error-free manufacturing data capture. Key Concept SAP ERP Central Component (SAP ECC) provides Process Instruction (PI) sheets as part of the Production Planning-Process Industry...…

  9. Boost the Information Processing Capabilities of Your ABAP Programs Using Regular Expressions with SAP NetWeaver

    Published: 15/July/2006

    Reading time: 2 mins

    Regular expressions provide a standardized and widely used toolset for processing text-based information effectively and efficiently. While regular expressions have been available for limited use in ABAP programs via workarounds, SAP has not included native support for this functionality — until now. With SAP NetWeaver 2004s, regular expressions have been integrated directly into ABAP. This...…

  10. Create New Infotypes or Enhance Standard Ones to Meet User Needs

    Published: 15/August/2003

    Reading time: 14 mins

    Many R/3 users need to store data that does not fit into a standard infotype. Using methods provided by SAP, they can create customer-specific infotypes or extend existing ones to meet their needs. The authors discuss some considerations in making the decision about which option to use, and give you some time-saving hints from their...…